Important Safety Recall
Lattice Stovetop Steamer
Dear Valued L.L.Bean Customer,
Our records show you purchased or received the Lattice Stovetop Steamer, catalog number 10321 (item # YW33 or C376), sold by L.L.Bean after November 5, 2007.
PLEASE STOP USING YOUR STEAMER IMMEDIATELY.
Your steamer may not have been made with the specified finish and, when exposed to heat, the steamer coating could bubble up. This could cause water or steam to escape and cause a possible burn injury.
Click here for return instructions, call 800-555-9717 or email us at LLBean@llbean.com so we may send you a prepaid shipping package and your choice of a full refund, a credit to your credit card or a gift card.
If you purchased this product as a gift, please pass this information on or call us at 800-555-9717, and we will send this letter to the gift recipient.
All of us at L.L.Bean are firmly committed to providing our customers with the best in products and service. We regret any inconvenience this has caused; however, your safety is most important to us. Please let us know if you have any questions regarding this safety notification.
Sincerely,
Terry Sutton
Vice President
Customer Satisfaction