Easy Returns & Exchanges
If you are not 100% satisfied with one of our products, you may return it within one year of your purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftsmanship. Products purchased before February 9, 2018, are not subject to this one-year time limit. Proof of purchase required.
Option 1: For the fastest service, simply place a new order and return your item(s).
Option 2: Call us at 1-800-441-5713 and we’d be happy to ship your items right away. We’ll waive the standard shipping fee for your new order, but you’ll still be charged $6.50 if returning with the prepaid return label.
Option 3: Exchange your item at any of our stores.
Frequently Asked Questions
Still have questions? Call 1-800-453-0659 and one of our customer service reps can help.