Easy Returns & Exchanges
If you are not 100% satisfied with one of our products, you may return it within one year of your purchase for a refund (special conditions may apply). After one year, we will consider any items for return that are defective due to materials or craftsmanship. Products purchased before February 9, 2018, are not subject to this one-year time limit. Proof of purchase required.
Option 1: For the fastest service, simply place a new order and return your item(s).
Option 2: Call us at 1-800-441-5713 and we’d be happy to ship your items right away. We’ll waive the standard shipping fee for your new order, but you’ll still be charged $6.50 if returning with the prepaid return label.
Option 3: Exchange your item at any of our stores.
Frequently Asked Questions
Still have questions? Call 1-800-453-0659 and one of our customer service reps can help.