I have used this robe for about a month and it is covered with pilling. It now looks awful. Plus, the way the lapels are sewn onto the main body of the robe, the seams fold outwa
Response from L.L.Bean
June 17, 2025
By L.L.Bean Customer Service Team
If you are not 100% satisfied with one of our products purchased directly from L.L.Bean’s website, stores or catalog, you may return it within one year of purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftsmanship.
A member of our customer service team will be reaching out to you.
Bob B
Barnstable, MA
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Verified Purchase
★★★★★★★★★★
June 6, 2025
Comfortable
Weight: 220-230 lbs
Height: 5'8"
Size Purchased: XX-Large
Fit: A little large
Used for: Relaxing
Very comfortable and very “homey”. It is an excellent “house coat” on dreary days
Tom H
Michigan
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00
Verified Purchase
★★★★★★★★★★
May 10, 2025
Just right!
Weight: 250-260 lbs
Height: 6'0"
Size Purchased: XX-Large
Fit: True to size
Used for: Relaxing
Usually when I purchase a robe for my husband, he will say it's either too heavy, or too thin, but this one Papa Bear says is just right! Mama Bear says it washes up well too.