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Customer Reviews for Down Chamber Pillow
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What customers say:
The LL Bean Down Chamber Pillow is generally praised as a high-quality and comfortable pillow, providing excellent support and comfort, especially for side sleepers. Many customers report it has helped improve their sleep and alleviate neck/back pain. The pillow is described as soft yet supportive, with a nice balance of firmness. However, some found it too firm, flat, or noisy/crunchy, and a few complained about an unpleasant odor that did not go away. There were also concerns about the pillow losing its shape and fluffiness over time. Overall, the pillow seems to work well for many customers, but may not be the perfect fit for everyone.
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June 10, 2026
Unbearable smell after laundering
I have had this pillow for several months and decided to wash according to the instructions (cold water, low heat). After drying, the smell was awful. Others have noted this as wel
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10
Verified Purchase
February 16, 2026
It’s great
I love it and it helps me sleep; it cradles my head so deliciously…
Taos, NM
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30
Verified Purchase
December 22, 2025
Slumber Cloud.
Happy with purchase. Happy to sleep on down pillow. It is of excellent quality.
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30
Verified Purchase
November 1, 2025
Pillow talk
It was a gift for my girlfriend, so I haven't gotten feedback from her yet, however I thought that it would have been a little firmer, but otherwise very nice. P.S. The delivery se
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30
November 5, 2024
Stinks
Absolutely reeks. I had it sitting on my table for a day before trying to use it and I kept wandering around my kitchen trying to figure out if I had a gas leak or some food rottin
Response from L.L.Bean
November 10, 2024
By Product Support
If you are not 100% satisfied with one of our products purchased directly from L.L.Bean’s website, stores or catalog, you may return it within one year of purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftsmanship.
A member of our customer service team will be reaching out to you.
Maine
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116
Verified Purchase
April 10, 2024
Ah, Pillow!
Perfect!!!! Just what I hoped. Soft and mushy, but stays put and gives support. Never bottoms out but not too hard. It’s like it’s got sort of intuition.
Fort Collins
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200
Verified Purchase
January 13, 2024
WHEN YOU BUY QUAILITY YOU CRY ONLY ONCE
After buying junk pillows for years, all the big name brands & unheard of brands..... Finally gave up on foams and went with a more natural pillow. I was afraid of the FIRM label b
Kentucky
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213
Verified Purchase
December 6, 2023
Good pillow- just what we wanted
A great pillow- my husband and I each got one and were very pleased. My only complaint is that the corners are stiff, but not a deal breaker
Massachusetts
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102
Verified Purchase
December 3, 2023
Great comfort and shape
Good shape and comfort. It’s a fairly heavy pillow but provides support and comfort much better than others.
Philadelphia
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62
Verified Purchase
October 16, 2023
Hefty supportive
Sturdy plump pillow - experienced first at sisters house- liked it - ordered one . I am a side sleeper.
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172
August 30, 2023
Best pillow ever
I love the soft chamber pillow because it has support for my neck and I cannot sleep with my neck in an upward position. This pillow is so supportive and does not cause me any nec
Pa.
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172
August 30, 2023
The best pillow for my neck
I bought a down pillow several years ago and it's the only pillow I can use because I have Spurs on my neck. I just ordered another one because this is the only pillow that I can
Pa.
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101
Verified Purchase
August 19, 2023
Down Chamber Pillow
Good pillow, if you are looking for a firmer pillow, it is a bit too firm for me.
Denver, Co
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103
Verified Purchase
August 6, 2023
Better than All Others
this pillow - because of material & I knew I wouldn’t be sending it back. Other huge online companies have pillows so hard it’s like your head supported on a rock ledge, I sent it
NewMexico, USA
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80
August 2, 2023
Crunchy and flat
I bought this hoping it would be a great pillow for husband. It was noisy and flattened out immediately. I was hoping other reviewers were just wimps but they aren't.
Houston, TX
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53
September 17, 2022
Not as described
This is not a firm pillow by any means. If you are looking for firm look elsewhere. These are under filled.
USA
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186
Verified Purchase
August 13, 2022
Good quality pillow as expected from LL Beane
Great pillow made of quality material and workmanship. This is a replacement pillow for my old LL Bean pillow that lasted multiple years. Item is exactly as listed. Very pleased w
Pennsylvania
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150
Verified Purchase
July 21, 2022
Okay but...
Quality is excellent. Firmness is great (I ordered the firm) the only reason I returned it is because it is so very thin/flat that it made me question why I was even using a pillo
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174
Verified Purchase
May 22, 2022
Soft inside, but outside…
The softness of the pillow is just right, but the ticking it is wrapped in is very rigid, almost like it has a sizing on it. I’ll keep it, but I’m disappointed.
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72
Verified Purchase
January 27, 2022
Best quality pillows ever!
Love the pillow but the chambers make it firm than I would like. Exchanged it for the Goose Down pillow. Love LLBean. They make exchanges
Ellijay, Ga
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10
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