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Customer Reviews for Bean's Leather Lodge Sofa
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10 Reviews
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February 14, 2025
Unbelievable - LLBean WON'T deliver into house!
I bought a sofa and ottoman from LLBean, for which I paid an extra "delivery and handling" charge of $130. THE DRIVER REFUSED TO DELIVER INTO THE HOUSE. When I called LLBean, the
Response from L.L.Bean
March 3, 2025
By L.L Bean Customer Service Team
We are sorry for your experience with the delivery of the sofa. The oversized shipping details state that delivery is curbside and suggest having someone available to help bring the item inside.
Connecticut
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387
Verified Purchase
April 27, 2020
Disappointing
Purchased in November 2016 with the ottoman, expecting LLBean's quality. Within 3 months the leather nailed to to the back of the sofa is separating and the entire back of the sof
St. Matthews. SC
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15820
October 31, 2019
Not LL Bean and not LL Bean Quality
Ordered from llbean site but the piece bears a Mitchell Gold + Bob Williams label. Very slippery, cushions move out from under you every time you sit down. Not comfy at all. We ord
Scottsdale AZ
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12323
July 17, 2017
Leather Lodge Sofa
My sofa just arrived..six weeks as promised. There was a glitch in shipping because the freight company didn't have my correct number, but LLBean has exemplary customer service ( T
China, Maine
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327
July 30, 2015
COMFORT, ELEGANCE & SERVICE
I would describe myself as: active outdoors person
I waited almost 6 weeks for love seat, ottoman, and chair and it was well worth it! After parsing just 5 reviews, I still had confidence that L.L. Bean would be true to its standar
Coral Gables, FL
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331
May 9, 2015
Flew to Maine to check this out before buying
I would describe myself as: traveler
I had the best time shopping in Maine for my new leather furniture. Got a chair, couch, ottoman and a large ottoman that was only available at the Home store in Freeport. I shopped
New Orleans, LA
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596
January 14, 2015
Leather Lodge Furniture
Just received our new furniture. Love them. The quality and craftsmanship is great. I like the fact that they were made in the USA.
Redmond, Oregon
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189
October 9, 2014
slippery
I would describe myself as: very particular about furniture
The sofa color was beautiful and it looked very nice. However, I kept slipping on the material in my jeans, and could not get comfortable; it seemed to have a slick finish. Also, w
Denver, CO
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6313
March 19, 2014
Outstanding furniture
We bought the lodge leather sofa, chairs and ottomans approximately 15 years ago and they get better and better with age. We first saw them in the Freeport store being used as func
Virginia
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675
April 4, 2013
Great addition to our living room
I would describe myself as: Practical
We got the lodge sofa and chair and they look great. They're both solid quality pieces of furniture.
Fast delivery was a big plus. Ordered on Saturday delivery on the next Thursda
Newbury, NH, USA
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385
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