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Customer Reviews for L.L.Bean Women's CloudSoft Full-Zip Top, Double-Knit Mock Neck Sweatshirt
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What customers say:
Customers overwhelmingly praise the jacket for its exceptional softness and lightweight drape, calling it "cloud soft" and perfect for travel and layering. The fabric resists wrinkles, washes well without shrinking, and features functional pockets and clean lines that transition seamlessly from casual to slightly dressier occasions. Most find it luxurious and comfortable. However, some note the jacket runs large and feels boxy, while a few mention the heavy zipper disrupts the drape. Despite these minor concerns, most customers consider it a worthwhile purchase.
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138 Reviews
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October 2, 2026
Perfect addition to my wardrobe
Weight: 100-110 lbs
Height: 5'2"
Size Purchased: X-Small
Used for: Travel, Casual or Every Day
I'm struggling to find XS Petite tops that fit my frame, but this one is a winner! It's soft and comfy, and I think it will be nice and warm for winter. It is also styled to be cla
OR
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Verified Purchase
September 27, 2026
Weight: 110-120 lbs
Height: 5'1"
Size Purchased: Small
Used for: Travel, Casual or Every Day
Love this item. So perfect. Very comfortable. Perfect for travel
Seattle,WA
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00
September 26, 2026
I’ll be returning it because the zipper is cheap
Weight: 170-180 lbs
Height: 5'7"
Size Purchased: X-Large
Used for: Travel, Relaxing, Casual or Every Day, Running or Fitness
The color is nice unfortunately that’s about all the material is soft, but after reading the reviews, apparently it ends up pilling. I’m returning it because the zipper is the chea
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02
Verified Purchase
September 24, 2026
Excellent
Excellent product, soft. right fit. Already ordered two more.
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00
September 6, 2026
Pilling
Weight: 160-170 lbs
Height: 5'7"
Size Purchased: Large
Used for: Casual or Every Day
This is so soft and the most gorgeous shade of blue. Sadly, I could see pills forming after three washes and now see a few pulls.
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131
September 6, 2026
Great jacket, but tag is difficult to remove
Used for: Casual or Every Day
I am very pleased with this jacket, with one major caveat for people who, like me, are sensitive to tags. I found the tag at the neck to be very uncomfortable, and unfortunately it
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102
Verified Purchase
September 2, 2026
Great purchase
This fleece jacket/sweater is soft, light weight, and smart looking.
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51
Verified Purchase
August 29, 2026
Great sweatshirt with one caveat
Weight: 150-160 lbs
Height: 5'4"
Size Purchased: Large
Used for: Casual or Every Day
I love this product with one exception. The fabric is super soft and feels wonderful on the skin. But it is heavier weight than a cotton sweatshirt would be. I don’t mean hot; I me
Massachusetts
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90
August 27, 2026
Love the style and fit but not the fabric.
Weight: 140-150 lbs
Height: 5'2"
Size Purchased: Large
Used for: Casual or Every Day
I bought this jacket in 2 colors. The fit and style were great but after a few wearing and once through a gentle wash fabric started to pill. Doesn’t look good enough to wear out
Response from L.L.Bean
August 31, 2026
By Customer Service
We are sorry to hear the jacket started to pill. You can return or exchange it within 1 year with proof of purchase in most cases. A member of our Customer Service Team will reach out to you.
Rocky Mountain
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72
Verified Purchase
August 13, 2026
Sized up as my typical size didn't allow for any under garmets and was a bit snug. Will be a nice layer on colder days.
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20
Verified Purchase
July 19, 2026
Unhappy
I am not happy with the style with the stand up collar.
Also the fabric is heavy. I wanted something more lightweight.
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61
Verified Purchase
July 14, 2026
Weight: 220-230 lbs
Height: 5'3"
Size Purchased: X-Large
Used for: Travel, Relaxing, Casual or Every Day, Camping
It is warm and comfy but not big and bulky like a sweater or sweatshirt. I wear it everywhere!
San Jose, CA
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50
July 11, 2026
Very soft but pilling of fabric😞
Height: 5'3"
Size Purchased: X-Large
Used for: Relaxing, Casual or Every Day
Love the color and it fell incredibly soft. Miss Jackie is slightly oversized with plenty of room to wear. I really wanted to love this jacket, but even after washing it a few time
Williamson, New York
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131
Verified Purchase
July 10, 2026
Great features
Weight: 160-170 lbs
Height: 5'2"
Size Purchased: Medium
Used for: Travel, Relaxing, Casual or Every Day
I am very happy with the fit and length and softness of the fabric . I bought navy but absolutely loved the purple jacket but was out of stock.
Littlefork Mn
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30
July 6, 2026
Lovely Sweatshirt
Weight: 160-170 lbs
Height: 5'2"
Size Purchased: Large
Used for: Casual or Every Day
Beautiful color and lovely sweatshirt but runs real large and had to return and they were sold out of size medium.
Littlefork MN
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20
Verified Purchase
July 2, 2026
Best layered jacket!
Weight: 180-190 lbs
Height: 5'8"
Size Purchased: X-Large
Used for: Travel, Relaxing, Casual or Every Day
This jacket fit perfectly! I sized up, as I needed to be able to wear it over a little thicker shirt, and it didn't look oversized or bulky. It was so soft! Perfect for on the pl
Chicago, IL
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30
Verified Purchase
June 29, 2026
sweater
I love the fit of this sweater. Fabric is soft and comfortable. I find the zipper panel on the front heavy making the front droop slightly
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70
Verified Purchase
June 28, 2026
Not sure yet
I'm always disappointed when I find a style and product I love, then it is discontinued. This sweat shrit cardigan was the closest I could find and the jury's still out
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00
Verified Purchase
June 28, 2026
Great jacket
Weight: 160-170 lbs
Height: 5'4"
Size Purchased: Medium
Used for: Casual or Every Day
The fit is perfect. Im between a Medium & large and the medium fits fine. The length us perfect. Like the style & fabric.
Pa
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00
Verified Purchase
June 26, 2026
Soft and slightly sophisticated
This jacket is perfect for cool mornings or evenings when I want to look a bit more dressed up than a fleece jacket. The fabric is super soft, I love wearing it!
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10
Viewing 1 - 20 of 138
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