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Customer Reviews for 207 Leather Crossbody
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28 Reviews
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Verified Purchase
July 17, 2026
Great bag. Terrible strap
Used for: Casual or Every Day
I love the bag but the strap started fraying on day one. I had to buy a replacement strap from another store. At this price, that’s not ok
Response from L.L.Bean
July 25, 2026
By L.L. Bean Customer Service Team
We are so sorry to hear about the fraying of the strap. You can return or exchange it within 1 year with proof of purchase in most cases. A member of our Customer Service Team will reach out to you.
Pennsylvania
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81
July 14, 2026
Fraying already
Used for: Casual or Every Day
I've had this bag for a few months, and almost immediately the strap started to fray. The leather isn't finished, which is disappointing because its such a simple detail. It has co
Response from L.L.Bean
July 16, 2026
By L.L.Bean Customer Service
We're sorry the crossbody was disappointing. We stand behind our products and encourage you to return any items that are unsatisfactory. A member of our customer service team will be reaching out to you.
Eaton Ohio
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81
Verified Purchase
July 3, 2026
New Leather Bag
Used for: Casual or Every Day
I bought this bag for myself as a birthday present. It’s just the right size for me, holds my keys, sunglass case, phone & change purse. It’s made from a nice rich leather, which i
Freeport, NY
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51
Verified Purchase
June 28, 2026
Less than perfect
I like the style and color. The leather straps are showing threads and I am trimming them. Product is less than a month old with use of only a week.
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120
Verified Purchase
June 28, 2026
Leather purse
This is a beautifu, quality brown leather purse which I will enjoy in the fall/winter. Made very well too.
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00
Verified Purchase
June 27, 2026
Poor Quality
Used for: Casual or Every Day
The quality of this leather is lacking, it’s stiff and waxy and feels like a fake leather similar to what can be found at large discount chains. I expected better from LLBean, espe
Response from L.L.Bean
July 2, 2026
By L.L. Bean Customer Service Team
We are sorry to hear you are not happy with your purchase. You can return or exchange it within 1 year with proof of purchase in most cases. A member of our Customer Service Team will reach out to you.
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31
June 26, 2026
Unhappy strappy
Loved the quality of the bag, but the strap started fraying by the second or third use and gave the bag a shabby appearance.
Response from L.L.Bean
July 2, 2026
By L.L. Bean Customer Service Team
We are sorry to hear about the fraying on the strap. A member of our Customer Service Team will reach out to you.
Delaware
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80
Verified Purchase
June 25, 2026
Disappoint3d
Loved the size of the purse but the strap frayed no matter what I did and I had to use a strap from another purse.
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60
Verified Purchase
June 17, 2026
I love my new purse
I didn’t know I needed this purse! I like the look and feel of it a lot. It fits my wallet, a pen, fob, pill bottle , a few cosmetics, and phone easily. I read a review about fr
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20
June 10, 2026
Gorgeous brown bag!
Used for: Casual or Every Day
This bag is just the perfect size.for me I love the shape. Beautiful, quality construction. It’s not lined but that doesn’t bother me at all. The strap is a generous (& adjustable)
NY
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10
May 31, 2026
Strap is fraying and looks horrible
Used for: Casual or Every Day
Yes I've had this for awhile but for the price of this purse you would think it would hold up better than this. Is this strap guaranteed or is this it?
IL
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110
May 21, 2026
Very disappointed
“Leather” was very stiff and didn’t feel authentic. Strap did not relax from being folded for shipping. Not a good feel for the price!
Louisville, KY
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80
Verified Purchase
May 16, 2026
Perfect size!
Used for: Casual or Every Day
I wasn't sure if the strap would give me any problems like other reviews stated. Happy to report the the strap is NO PROBLEM!
I would recommend this with no hesitation. I can carr
Buffalo NY
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51
Verified Purchase
May 16, 2026
This never recovered from being smashed in shrink wrap in shipping. So unnecessary to do this because it’s so tiny to begin with.
Response from L.L.Bean
May 19, 2026
By L.L. Bean Customer Service
We're so sorry this happened. A member of our customer service team will be reaching out to you soon.
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50
Verified Purchase
May 7, 2026
Used for: Casual or Every Day
Disappointed in the quality of the material. The strap is too large
Response from L.L.Bean
May 11, 2026
By L.L. Bean Customer Service
We're sorry this item did not meet your expectations. You can return items to us within one year. A member of our customer service team will be reaching out to you.
Mid Atlantic
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30
Verified Purchase
May 6, 2026
Sadly disappointed!!!
Used for: Casual or Every Day
I used this purse for 2 days and the strap showed fray. It is advertised as leather but the strap is not. Also the color of the leather makes it appear like vinyl.
Response from L.L.Bean
May 8, 2026
By L.L.Bean Customer Service
We are sorry the bag did not meet your expectations. We stand behind our products and encourage you to return products that are not satisfactory. Our return policy generally enables customers to return products within one year with proof of purchase. A member of our customer service team will be reaching out to you.
Sweden, ME
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90
April 27, 2026
Cute and Practical
Used for: Travel, Casual or Every Day
This bag is the right size for me and holds everything I need for daily errands; unfortunately it will be returned due to the fraying strap. The leather quality is not very good as
Cape Elizabeth, Maine
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120
April 22, 2026
Disappointed with the quality
Used for: Casual or Every Day
I love this little bag, but am disappointed by the quality of the leather and the look of the strap. I expected more from LL Bean, especially considering the high price tag.
State College, PA
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170
April 14, 2026
Perfect bag for me!
Used for: Travel, Casual or Every Day
I search high and low for a crossbody bag that wasn’t too big, wasn’t too small, but just right. This bag hits the mark for me. Wallet, sunglasses, reading glasses, phone & ca
Jersey Shore
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20
March 23, 2026
Great bag. Not great strap
Used for: Casual or Every Day
I just love this little bag but am so disappointed with the strap. After one wearing, thread started fraying on the stitched edges, making the purse terrible. I went in to my local
Response from L.L.Bean
March 25, 2026
By L.L. Bean Customer Service
We're so sorry this happened. Unfortunately, we do not offer replacement straps. You can return items to us within one year. Please don't hesitate to contact Customer Service if we can be of further assistance.
Pennsylvania
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142
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