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Customer Reviews for Bean's Explorer Backpack, 25L
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What customers say:
The backpack is praised for its quality, durability, and functionality, with features like spaciousness and good organization. Many customers, especially parents of elementary and primary school students, report the backpack lasting multiple school years. However, some customers have experienced quality issues like torn straps, ripped pockets, and premature construction failures. There are mixed opinions on the product's overall quality and reliability.
AI Generated from customer reviews.65 Reviews
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Verified Purchase
August 8, 2026
Seems very nice!
After reading all the bad reviews about the handle coming apart, I bought this for my birding and art supplies and the handle appears to be well attached. Haven’t tested it out a l
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00
August 7, 2026
Handle Broke, but otherwise great
Like many have said, the top handle broke within the first few months of the school year. Previous reviews at the time didn't mention it so perhaps I got one from a bad batch. Wish
Response from L.L.Bean
August 11, 2026
By L.L.Bean Customer Service Team
We're sorry to hear about the handle on your son's Explorer Pack. A member of our team is going to reach out to assist.
Charleston, SC
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10
Verified Purchase
July 29, 2026
Great Backpack!
Used for: Casual or Every Day
My kiddo picked this out when his junior sized backpack got too small to cram all of the bigger kid stuff into it. This one fits a lot and he loves it.
Portland, Maine
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00
July 25, 2026
Disappointed
Used for: Casual or Every Day
Purchased this for my kindergartener in 2024 with the intention that this would be his forever school bag. We only use this bag for school and never use it for recreational use. Bo
Response from L.L.Bean
August 1, 2026
By L.L.Bean Customer Service Team
We're sorry to hear your son's Explorer Pack is not performing as expected. A member of our team will be reach out shortly to assist.
Hartford, WI
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10
July 23, 2026
Going on three years with this backpack! 🎒
Used for: Travel, Casual or Every Day, Camping
We bought the red and orange version of this backpack at least two years ago (maybe more) and it has stood the test of time. Barely any wear and tear. Primarily used as a school ba
Alexandria, VA
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10
July 17, 2026
Top loop keeps breaking x2
After the first day of school the hanger loop broke, LLBEAN was very nice and gave us a new bag. After a week the same thing happened again. I didn’t ask for a new one again. Unfor
FL
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50
July 11, 2026
Loop coming apart
There must be a quality control issue that everyone is having this same problem that the hanger loop is breaking. Why not pull the product if this issue continues? Yes you can retu
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30
June 24, 2026
Top handle broke off in less than 5 months.
Used for: Casual or Every Day
Backpack was used by a preschooler and within 2 months, the top handle started fraying. It eventually just broke off on one side. They need to go back to their old manufacturer b
Response from L.L.Bean
July 1, 2026
By Customer service team
Thank you for your feedback. We're sorry to hear that the handle on the backpack didn't last. You can return or exchange within 1 year with proof of purchase. A member of our team will be reaching out to you.
DC
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40
Verified Purchase
May 6, 2026
School Backpack Good and Bad
I bought this backpack a month ago and within the first 2 weeks the handle ripped off from the body of the backpack. I am extremely disappointed. The backpack itself is very nice a
Upstate NY
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20
April 21, 2026
Falling apart already (like everyone else's)
Used for: Casual or Every Day
Didn't look deeply into this backpack as I assumed I would be getting L.L. Bean quality of years past. Like all the other recent reviews the top handle of this backpack is falling
Response from L.L.Bean
April 24, 2026
By L.L. Bean Customer Service
We're so sorry this happened. A member of our customer service team will be reaching out to you soon.
Dallas, TX
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40
Verified Purchase
March 11, 2026
Well-made and Built to Last
The Bean Explorer 25L backpack is really impressive. The materials feel extremely durable and the stitching and zippers are the high quality you would expect from LL Bean. It’s co
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00
Verified Purchase
January 23, 2026
Less than a month and carry loop tearing
Used for: Casual or Every Day
For a $60 backpack, I would expect it to last longer than 3 weeks. Carry loop appears to not have been sewn correctly and now it is fraying after only a few weeks back to school af
Framingham, MA
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50
January 21, 2026
Inconsistent Quality
We have purchased 3 Explorer Backpacks over the past several years or so and had been really happy with them. They are the perfect size for elementary students - school folder, coa
New York
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30
Verified Purchase
January 5, 2026
Disappointed
Used for: Casual or Every Day
For being a product from llbean the top handle of the backpack came apart and the thread was fraying. Tried to return it but there was not the same backpack available. We ended up
Response from L.L.Bean
January 19, 2026
By L.L.Bean Customer Service Team
We're sorry for the handle issue, and that the color for the Explorer Backpack was not available when you tried to exchange. A member of our Customer Service Team will reach out shortly to assist.
Wethersfield CT
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20
December 31, 2025
Disappointed
My 3 sons have been using LL Bean backpacks for years. The Explorer my first grader is now using is the same that my 9th grader used for 6 years prior. This year my 5th grader want
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20
Verified Purchase
December 2, 2025
Great backpack
Used for: Casual or Every Day
My kindergartener has loved this backpack! It is really high quality and durable. We love the internal pockets and organization and it holds a lot. Perfect for lunchbox, folders, n
Utah
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00
November 6, 2025
Love this bag! Only one small issue
Used for: Casual or Every Day
We have 2 of the Explorer Backpacks (one is on its 4th year of school & the other on its 3rd year)! They are both still in great shape! My only issue is with the water bottle pocke
Indiana
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20
October 30, 2025
Falling apart after 6 weeks
Used for: Casual or Every Day
Used for six weeks by a third-grader who mostly hauls a lunch box in it. Never fully loaded, never used for anything other than back-and-forth to school. The top strap tore off alm
Response from L.L.Bean
November 4, 2025
By L.L. Bean Customer Service Team
We're sorry to hear the backpack hasn't held up as expected. A member of our team will reach out to you to offer assistance.
New England
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50
October 28, 2025
Strap tore within a couple of months.
Used for: Casual or Every Day
Purchased this as a school backpack for my son. Within just the first month of use, the top strap used for hanging on hooks began to tear and fray. We have hooks in our closet to
Response from L.L.Bean
November 1, 2025
By LL Bean Customer Service Team
I am so sorry the strap on the top of the backpack has frayed. A member of our Team will reach out to your shortly.
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60
October 25, 2025
Top handle ripped after 2 weeks of school
Used for: Casual or Every Day
Great pack except the top handle ripped after literally two weeks of school. Second time in two years LLbean quality has been substandard (first a kids coat where zipper broke afte
Response from L.L.Bean
October 29, 2025
By L.L. Bean Customer Service Team
We're so sorry the backpack didn't hold up as expected. A member of our team will be reaching out to you.
NYC
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