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Customer Reviews for Comfort Carry Laptop Pack, 36L
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What customers say:
The backpack is described as spacious, comfortable, and able to hold a lot of items without appearing bulky. Customers praised its stylish design, good padding, and organizational features like multiple pockets. Many reported the backpack's durability, with one customer mentioning their son's previous model lasting 18 years. However, some found the backpack too large or stiff, especially for smaller users, and a few experienced durability issues like rips or fraying after about a year of use. Overall, the backpack is considered an excellent choice, particularly for high school and college students, due to its quality, functionality, and style.
AI Generated from customer reviews.54 Reviews
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August 15, 2026
Great features and comfort, wore out too fast
My middle school son loves this backpack. It is big enough to carry everything around since his school no longer uses the lockers, and there are plenty of compartments to keep thi
Response from L.L.Bean
August 17, 2026
By L.L.Bean Customer Service Team
Thank you for sharing your feedback. We apologize for the issue you encountered. A member of our team will be in touch to help resolve this.
NC
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10
August 13, 2026
Not a good product
Used for: Travel, Casual or Every Day, Hiking
The bag has potential to be good, but it's poorly made. I had two of them. On my first trip, the right strap started to unravel. LLBean replaced it. But, after continued use, mo
Enfield, CT
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10
June 26, 2026
Oversized LLBean Logo
A great back pack, large and light. I returned due to the huge showy Bean logo, not cool, reduce size and mute logo colors.
I have also returned the the new duffle bags and cloth
Washington DC
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313
June 25, 2026
Quality has gone downhill - not worth the price
Used for: Casual or Every Day
The quality of these bags have gone significantly downhill. My teenage son has gone through two of these bags in two years. I bought the first bag in March 2024. He started carryin
New Jersey
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191
May 13, 2026
Handle frays quickly
Used for: Casual or Every Day
After only 2 months of use, the top carry handle has begun to fray. I certainly expected better quality from LL Bean and at this price point.
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281
April 22, 2026
Nylon handle is coming off the bag
Purchased this in July of 2025 and have not used much. Disappointed with this seemingly poor quality product.
Maine
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240
Verified Purchase
April 11, 2026
I love this bag! It is so roomy and fits everything I need. I was debating between the 36 L and 42L and I’m so glad I went with the smaller bag. It is still quite large and has ple
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90
March 2, 2026
Middle School Use
Used for: Casual or Every Day
This backpack is compact and the laptop pouch was the important feature for my middle schooler. We use the elastic front area to carry her lunchbox. Unfortunately, after less than
Response from L.L.Bean
March 4, 2026
By L.L. Bean Customer Service Team
We are so sorry the top loop hasn't held up as expected. If you are not 100% satisfied with one of our products purchased directly from L.L.Bean, you may return it within one year of purchase for a refund. A member of our customer service team will be reaching out to you.
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150
Verified Purchase
February 20, 2026
Comfort Carry Laptop Pack 36 Liters
Used for: Casual or Every Day
Pack was OK, but was looking for one with DEEP water bottle pocket.
Cincinnati
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40
Verified Purchase
January 9, 2026
Strong as a 13 year old
Used for: Casual or Every Day
Pack rats love this. Hasn't busted the seams and seems will hold up for the duration of his high school I hope.
Dayton, Ohio
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32
Verified Purchase
January 8, 2026
Perfect!
I purchased the backpack to replace my usual 'teacher bags' which place lots of weight on my right shoulder. Over the years, this has really impacted the health of that shoulder. I
Vermont
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40
Verified Purchase
November 30, 2025
Sturdy but too small for our needs
This pack was sturdy and functional, but it just wasn't large enough. We went with a larger school backpack that was roomier and had more pockets.
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60
November 22, 2025
ripped after two weeks
i realize my daughters backpack is heavy for school but the strap ripped within two weeks! we are going to try it one more time to see if it was just a fluke.
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124
Verified Purchase
November 12, 2025
Would recommend
Large, great padding and seems like it’s well made
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20
Verified Purchase
November 5, 2025
Great backpack. Highly recommend
Used for: Casual or Every Day
Great high school backpack. Well well made. Looks like it will last a long time. Perfect for my high school kids and all his books!
Connecticut
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20
October 9, 2025
Broke after 1 month
I bought this backpack for my son to use at school. The shoulder strap broke after 1 month. Very disappointed.
Response from L.L.Bean
October 14, 2025
By L.L.Bean Customer Service Team
We regret to hear that the strap broke on your Comfort Carry Laptop pack. A member of our team will be reaching out to assist.
San Francisco, CA
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100
Verified Purchase
September 12, 2025
Spacious and chic
Used for: Casual or Every Day
Holds all my middle schoolers items including a binder, books, gym clothes and a jacket, plus the non mesh pockets to hold tall water bottles. Was nervous about the oatmeal color b
PA
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30
Verified Purchase
September 7, 2025
Backpack
Used for: Casual or Every Day
Great bag, well made! Grandson loved the backpack!
Albany, NY
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10
Verified Purchase
September 4, 2025
I like the color!!
Used for: Relaxing, Casual or Every Day
This bag is amazing!! I like how the straps hold the bag in place over the chest and waist!!
Boston, Massachusetts
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10
Verified Purchase
September 3, 2025
Love the backpacks!
Used for: Casual or Every Day
Great Backpack for my grandson! Good quality and all the space he needs!
Massachusetts
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10
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