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Customer Reviews for L.L.Bean Down Care Kit
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8 Reviews
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July 31, 2026
Smells like a nail polish! Avoid
Used for: Fishing
I just went to Hadley MA store and smelled the detergent and it smeller like a nail polish. So chemical smell! No ingredient list! Qvoid
Hadley MA
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00
Verified Purchase
April 18, 2026
Great features
Used for: Casual or Every Day
I bought a month ago and happy I did. Now I am ready for the next winter season.
Ohio
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01
Verified Purchase
March 2, 2026
Not sure
I have bought this product, but so far have not used it.
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06
January 5, 2026
Insufficient Ingredient Information
Your description lacks information that would be helpful to fragrance allergy suffering and fragrance sensitive. MCS Is this product Fragrance Free?
Response from L.L.Bean
January 20, 2026
By L.L.Bean Customer Service Team
Thank you for sharing your review. A member of our Team will be reaching out to you shortly.
Charlestown, MA
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159
Verified Purchase
December 26, 2025
It's just a miracle.
I used this set when washing the jacket, and I really liked the result. The jackets after drying were the same as I just bought them. I highly recommend this set when washing jacke
Buxton, ME
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81
January 1, 2025
Awesome results
I purchased this kit for my down insulated coats. I used it on my older black coat. It turned out like a new coat! Even the finish on the coat was great!
Eastern Ohio
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394
November 16, 2024
Description needs explanation
Used for: Casual or Every Day
I agree with Michigan reviewer:
You claim it’s enough for 3 washes, but you state it takes half a bottle of each product, and you only give one bottle of each product. How does th
Response from L.L.Bean
November 20, 2024
By L.L.Bean Customer Service Team
Thank you for bringing the discrepancy to our attention regarding the directions for the Down Care Kit. With a front load washer, you can get 3 loads from the Kit as you would only use 75 ml.
Albany,NY
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3629
November 15, 2024
description doesn’t match the product quantity
You claim it’s enough for 3 washes, but you state it takes half a bottle of each product, and you only give one bottle of each product. How does this provide more than 2 washes?
Response from L.L.Bean
November 18, 2024
By Product Support
If you are not 100% satisfied with one of our products purchased directly from L.L.Bean’s website, stores or catalog, you may return it within one year of purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftsmanship.
A member of our customer service team will be reaching out to you.
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