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Customer Reviews for Rustic Wooden Two Tier Boot Tray
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25 Reviews
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August 14, 2026
Snapped wood
Poor quality, unfortunately. It arrived with the two side pieces of wood both snapped in half. There were other areas where the construction was falling apart that I probably coul
Response from L.L.Bean
August 18, 2026
By L.L.Bean Customer Service Team
Thank you for letting us know. This is certainly not the quality our customers have come to expect, and we appreciate the chance to make this right. A member of our team will be reaching out to you to assist.
Ohio
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00
Verified Purchase
July 25, 2026
Entrance Way Shoe Rack
I bought this about 6 months ago. It replaced a cheap wire boot tray at my entrance way. It has worked out beautifully. It holds many pairs of shoes and helps organize the area.
Western NewYork State
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00
Verified Purchase
July 19, 2026
Poor quality wood construction!
Poor quality wood! 3 broke in transit!!! Then had to fight and get transit and tax paid refunded!!!
Ft MyerFl
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10
Verified Purchase
June 25, 2026
holds boots perfectly
this is perfect for shoes next to my door i also bought the boot mats , its beautiful
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00
Verified Purchase
February 6, 2026
Love the boot tray
I love the look and functionality of this boot tray for my small entry way. I bought the mats that go with it in black since we live in the mountains and wet boots are a thing. I h
Colorado
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00
Verified Purchase
December 21, 2025
Good solution
Good solution to boot and winter shoe storage. A bit on the 'thin' side, but sturdy enough to support all our boots and shoes. Definitely needs the moisture absorbent mats to compl
New England
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10
Verified Purchase
December 5, 2025
Worth the price
Very attractive piece. Assembly not difficult. Sturdy, solid wood; worth the price.
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10
November 28, 2025
Just what I needed
Had some initial concerns that the assembly would be rough because of prior reviews, I had no such issue, assembled in about 40 minutes. Well built, sturdy, and big enough to hold
Austin Texas
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30
November 27, 2025
Nice looking ,but not worth the extra $30 shipping
2 of the bolts did not line up at all & could not be screwed in. One side of a shelf is being held by one bolt & 3 wooden pegs. I used glue. In addition the Allen wrench was very
Response from L.L.Bean
December 1, 2025
By L.L.Bean Customer Service Team
We're truly sorry for the condition of the shelf. The parts should have aligned properly so the bolts would work without making any modifications. A member of our customer service team will be reaching out to you.
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10
Verified Purchase
October 31, 2025
Great!
Love it, looks really nice and is great quality. Only thing is I didn’t realize the mat insert didn’t come with so ordered it separate after.
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10
February 11, 2025
looks fine but SUCKS to assemble
Bought this thing to keep household boots organized and was very excited for it. Assembly took 3 hours, allen wrench provided was ridiculous, and holes were not pre-drilled accurat
Response from L.L.Bean
February 28, 2025
By L.L.Bean Customer Service Team
If you are not 100% satisfied with one of our products purchased directly from L.L.Bean’s website, stores or catalog, you may return it within one year of purchase for a refund. After one year, we will consider any items for return that are defective due to materials or craftsmanship.
A member of our customer service team will be reaching out to you.
Co
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162
Verified Purchase
February 8, 2025
Beautiful/functional space for my boots & shoes!
Fits perfectly beside my front door & I’m able to put all my boots, shoes & other things on it.
Delphi, IN
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20
Verified Purchase
January 20, 2025
Boot Tray
Works great. Keeps snowy, wet and muddy boots off of the wood floor. Heavy and sturdy. Easy to build.
Massachusetts
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41
Verified Purchase
October 3, 2024
Very satisfied customer
Excellent quality. Very easy to assemble. Wish we had these years ago.
Connecticut
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11
September 14, 2024
Terribly designed, hard to assemble, looks cute
This looks great but honestly if my husband wasn’t a handyman, I would have sent it back. I gave up after step 1. He broke out the power tools for the remainder of this “no tools n
Bainbridge Island, WA
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142
September 14, 2024
Irksome assembly
Sturdy and attractive materials, but difficult to assemble. The provided Allen wrench leaves a lot to be desired.
Pennsylvania
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50
September 7, 2024
Nice boot rack
It will meet our needs very well. My husband has every tool known to man so assembly wasn't a problem.
Maineville Ohio
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30
August 18, 2024
VERY difficult to put together.
This item is very difficult to put together. The parts involving the Allen wrench took approximately 2 1/2 hours . I am nearly to the point that I may give up on it and send it ba
Response from L.L.Bean
August 19, 2024
By L.L.Bean Customer Satisfaction Team
We're sorry to hear of your experience with the boot tray. We stand behind our products and quality remains a top priority for us. A member of our customer service team will reach out to you.
Rockland
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171
April 17, 2024
Perfectly Met Our Needs
I'm giving five stars because it looks great and has great functionality with the caviat that it is difficult to complete installation. The instructions are great and the build qua
North Carolina
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70
Verified Purchase
April 6, 2024
A pain to assemble.
Good looking sturdy -once it's together. Tight corners, Holes that didn't line up and a missing Allen wrench made this project a pain. Once together, it's a welcome addition to our
Windham ME
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120
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