The suitcase is praised for its quality, durability, and maneuverability, with features like smooth-rolling wheels, ample storage, and sturdy construction. However, some customers report design flaws such as lack of a bottom handle, heavy weight, and issues with zippers and wheels. A few users experienced problems with the suitcase on first use, including bent or detached wheels. There are also concerns about the warranty and customer service.
Used it for an international trip and back without a scratch on it! The well made frame protected the fragile items that I brought back from my trip with me and was very versatile
True upstate New Yorker
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11
★★★★★★★★★★
November 22, 2025
This is NOT A CARRY ON
Used for: Travel
We were given this as a replacement and was told this was a carry on. Nope got flagged today on this suitcases maiden flight on Southwest Airlines! Oh what fun to pay luggage fees
Dbjbcjd
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28
Verified Purchase
★★★★★★★★★★
August 16, 2025
Luggage
I thought this bag was larger than it is. It is too small therefore I’m wondering if you have the same style and color in larger sizes?
James Graham
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65
Verified Purchase
★★★★★★★★★★
April 28, 2025
Quality, Light Bag
Used for: Travel
This luggage is designed and made well. It carries more than Samsonite and Tumi bags I owned of a similar size. It is also a lighter weight. The one improvement I would request w
flsks
Stuart, Florida
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91
Verified Purchase
★★★★★★★★★★
April 14, 2025
Just as great as the Medium sized Pullman!!!
Used for: Travel
I love my Medium Pullman that I have for short trips so much, that I just got the Large for a month in Europe. The larger is just as well thought out, super sturdy handle, great w
SaraH
Issaquah, WA
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122
Verified Purchase
★★★★★★★★★★
February 6, 2025
Good choice
Used for: Travel
Suitcase was very easy to maneuver and held a lot of items. I would definitely recommend it.
New Mexico
New Mexico
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41
★★★★★★★★★★
January 18, 2025
Side pockets cannot be locked
Used for: Travel
This bag has two side pockets-neither one can be locked. Both extend the length of the bag and one reaches the inside of the bag- presumably into a pocket where shoes could be stor
carol
Arizona
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33
★★★★★★★★★★
November 4, 2024
Average Bag
Used for: Travel, Camping
I have used this for several trips and am pleased with the durability. The bag is heavier than expected. The wheels work on flat, but easily turn/stuck/ at any change in terrain.
Chris
Syracuse, NY
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51
Verified Purchase
★★★★★★★★★★
October 15, 2024
All you need!
Used for: Travel
This is the perfect size bag for both long and short trips. Holds everything without going over the airline weight limit. Love all the compartments and spinner wheels. This is the
Karla
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130
Verified Purchase
★★★★★★★★★★
September 18, 2024
Easy to transport, convenient sizes.
Used for: Travel
I have three differnt sizes of these versatile bags. So far they are durable and versatile. Easy to handle.
Dan O
Long Island, NY
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31
Verified Purchase
★★★★★★★★★★
August 27, 2024
Excellent purchase
Used for: Travel
Really nice suitcase but would have liked a bottom handle
Smiler
DENVER COLORADO
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80
Verified Purchase
★★★★★★★★★★
June 1, 2024
red
Used for: Travel
4 wheels makes it easier to move. Light weight to begin with, still good after filling
Red Head
new jersey
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61
Verified Purchase
★★★★★★★★★★
May 31, 2024
Excellent as promised
Used for: Travel
Holds everything I need for a complex week of travel and business
Kate
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50
Verified Purchase
★★★★★★★★★★
May 30, 2024
Almost 5 stars
Great bag with lots of compartments and zippers. Nice that it has 4 wheels. The lack of a bottom strap to grab for lifting is a minor pain.
Ann Onymous
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81
Verified Purchase
★★★★★★★★★★
April 21, 2024
Sturdy an
Used for: Travel, Relaxing, Downhill Skiing, Casual or Every Day, Paddling, Snowshoeing, Yoga
Very sturdy, holds a lot of stuff. I especially like the inside mesh zippered flap that secures everything in the main compartment. Wheels roll very smoothly. Overall quite pleased
Sarah
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60
★★★★★★★★★★
April 18, 2024
could do much better
Used for: Travel
i love everything llbean but i have to say one of the dumbest thing i ever seen is this luggage i got this luggage filled it up ready to go and there is no handle underneath it to
Nitradawn
Florida
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215
Verified Purchase
★★★★★★★★★★
January 4, 2024
Suitcase
Perfect size and quality worth the price - Plan to have for many years
Diane
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30
Verified Purchase
★★★★★★★★★★
December 31, 2023
Personalized Case is Great!!
Great suitcase. Lots of room and the right size. Many compartments for storing personal items.
Norma
Davenport, IA
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10
Verified Purchase
★★★★★★★★★★
December 24, 2023
fits a lot but feels nimble
I got this suitcase in the blue; it is a great color and nicely distinctive on the baggage carousel. Moved very smoothly through lots of situations both wheeling it upright and tip
wheychaff
Chicago, IL
Was this helpful?
80
Verified Purchase
★★★★★★★★★★
December 9, 2023
Beautiful blue suitcase
Even though i haven't traveled since i got the luggage, it is very attractive and seems to be very functional. The best part is how easy it is to walk with since the casters swiv
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