Rated 5 out of 5áby Mason123 Amazing Product, Amazing Customer Service
In 6th grade, I bought an LL Bean Super Deluxe Backpack in a (discontinued) green color. My junior year of college, it finally broke on me. Mind you, not even all the way- one of the shoulder straps started coming away at the stitching. I'm not gentle to my backpacks, and load way more than I should into them. But fear not- I received the brand new, updated version of the Super Deluxe Backpack at no cost. LL Bean has one of the best (if not the best) warranty policies I've ever come across. I basically walked into the nearest LL Bean store, plopped my worn-down backpack on the counter, and said I would like a warranty exchange on the backpack. Without batting an eye, I was handed a new one within 15 minutes and I shopped around a little while I waited. My new backpack is a suave black, with upgraded padding and some fancy new pockets. I'm sure it will serve me well for many years. And if not, LL Bean's amazing warranty has my back!
May 14, 2016
Rated 5 out of 5áby Meemster08 Super Deluxe Book Bag
Excellent quality book bag. Customer Service at LL Bean is the best.... The bag arrived quickly with no extra time for the monogram.
May 11, 2016
Rated 5 out of 5áby Coloradan42 Strong, sturdy, excellent backpack
My daughter used/abused the previous version of this backpack for four years before the zipper broke. LLBean replaced it with a new one, all I had to pay for was the price to return the broken one. This is a strong, sturdy backpack that holds up against serious abuse. 5 stars!
April 27, 2016
Rated 5 out of 5áby Drumher1 Great buy!
Durable, looks great and has lots of space and pockets. My son is really pleased.
April 20, 2016
Rated 5 out of 5áby Bsnsmith Wonderful bag!
I bought this bag for my son who is in the 6th grade right now. He has so much room that this bag will last until the end of high school. It is durable and is comfortable to carry. I have a daughter that will enter the 6th grade in three years, and I will definitely be getting one for her.
April 17, 2016
Rated 5 out of 5áby 7724 Amazing!
This pack is amazing. I use it for everything from a gym bag to a grocery cart. I have one small issue that could use a design improvement: the drink holders on the side of the pack are too shallow to hold normal 16- 20 oz. drinks. I added a looped o-ring as a bottle retainer to solve the problem.
April 16, 2016
Rated 5 out of 5áby Ekb001 Best backpack for adult
I replaced my purse with this backpack. I have 3 kids and I need my hands to be free. This allows me to safely and easily carry my purse items and my laptop for work on my back. I am 5 feet and this backpack works great for me
April 14, 2016
Rated 5 out of 5áby onlineclothesshopper roomy, good pockets
A well-designed backpack with lots of room for my laptop, books, papers in the main compartment. The middle compartment is also roomy for my personal items (e.g., a bag with lipstick, make-up, etc. and my smart phone). The outside zip pockets are convenient for pens and a flash drive. There are two holders for drink bottles on either side--these are kind of silly, because items in these open mesh pockets easily fall out. But the other pockets are appropriate sizes, and the whole backpack has plenty of room without being too big for my 5' 2" frame.
April 6, 2016
Rated 5 out of 5áby maineloon back pack
we had a strap break on our other backpack . it got replaced with this one and my daughter is very happy with the space in it.
April 2, 2016
Rated 5 out of 5áby luvukids It's perfect!
I was looking for something big enough and nice enough to carry to work every day. I love this backpack! It holds everything and then some :)
March 30, 2016