Outdoor Discovery Programs
Get More Outdoors
Making a Reservation
L.L.Bean Outdoor Discovery Programs offer a variety of activities, from introductory lessons and multiday excursions to custom adventures, group outings and more. You can view, browse and book your next experience online or call us 1-800-552-3261.
You will receive an email confirming your reservation. If you have any questions or do not receive a confirmation email within 24 hours, give us a call at 1-888-552-3261 or email odprograms@llbean.com.
Cancellation/Reschedule and Refund Policy
If you need to cancel or reschedule your reservation, please call us right away at 1-888-552-3261. The amount of your refund or credit towards another course will depend on the date you notify us of your need to cancel or reschedule
Overnight Trips with Hotel Accomodations
| Notice | Refund |
|---|---|
| Over 60 days prior to departure | All but $200 |
| 60-30 days prior to departure | 50% of total trip fees |
| Less than 30 days or failure to show | No refund |
Discovery Courses
| Notice | Refund |
|---|---|
| 48 hours in advance | 100% credit or refund |
| Less than 48 hours | No credit or refund |
Courses, Day Tours, Private Lesson
| Notice | Refund |
|---|---|
| 7 days in advance | 100% credit or refund |
| Less than 7 days in advance | No credit or refund |
Multiday Camping Trips, Youth Day Camps and Overnight Adventures, Wilderness Medicine, Instructor Certification Courses and Custom Programs
| Notice | Refund |
|---|---|
| 14 days in advance | 100% credit or refund |
| 7 to 13 days in advance | 50% credit or refund |
| Less than 7 days in advance | No credit or refund |
L.L.Bean does not usually cancel events due to inclement weather. However, we reserve the right to cancel an event at any time due to severe weather, low enrollment or other concerns. If L.L.Bean cancels your event, you will receive a full refund for the cost of your reservation. All refunds will be in the form of the original transaction. L.L.Bean shall not be responsible or liable for other expenses incurred by the participant as a result of such a cancellation.