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With an llbean.com account, you can view your purchase history and track your order online, including backorders and shipping information.
Ordering Information
Helpful information about payment options, changes to your order, charges to your account, sales tax and L.L.Bean pricing policies.
Customer Service
Contact our Help Center by phone, chat or email and connect with a friendly representative.
Shipping Information
L.L.Bean offers free regular shipping with $75 purchase.
Promotions, Bean Bucks & Gift Cards
It's easy to redeem L.L.Bean coupons, gift cards or promotion codes whether you're shopping by catalog, in-store or online.
Outdoor Discovery Programs
Make a reservation for an unforgettable experience in the great outdoors.
Returns & Exchanges
Fast and easy returns and exchanges on our products, all made for the shared joy of the outdoors.
International Help
Helpful information about taxes, shipping and customs. For the best international service, please shop our global site at global.llbean.com.
Westlake Grand Opening Giveaway T&Cs
Terms and Conditions for the Westlake, OH Grand Opening Giveaway
Canada
Fast and easy returns and exchanges for our Canadian customers.
New Hartford Grand Opening Giveaway T&Cs
Terms and Conditions for the New Hartford, NY Grand Opening Giveaway
International
Fast and easy returns and exchanges for our international customers.
Product Services
L.L.Bean offers repair, engraving and alteration services for select products. Make great gifts even better with wish lists, gift boxes and gift messages.
Exclusive Offers & Promotions
L.L.Bean's mobile terms and conditions.
Military Discount
Special offer for our miliary, 10% off your order. L.L.Bean wants to thank the active, veteran, retired & reservist personnel of our brave US Armed Forces for their service to our country. We are proud to support them in leading a healthy active lifestyle and making the most of their time spent outdoors.
Technical Information
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My L.L.Bean Account
Forgot your llbean.com username or password? Here are simple instructions to retrieve your login information or to change your email and catalog preferences.
Student & Teacher Discount
Special offer for college students and teachers. 10% off L.L.Bean orders.
How to Inflate Your Sonic Snow Tube
Follow these easy steps to make sure your Sonic Snow Tube is fully inflated and ready to go this winter.
5 Nature-Inspired Activities To Do At Home
Learning more about the natural world around you is as easy as stepping out your door. We reached out to our friends at The Ecology School for five nature-inspired activities you can do right at home.
Newsroom: COVID-19 update, March 2020
Our COVID-19 Response
Sustainability
By practicing sustainability in everything from product design to manufacturing facilities, were ensuring future generations can enjoy the benefits of time outside together.
Newsroom: Fiscal 2018 Results, March 2019
L.L.Bean Announces 2018 Year End Results and Employee Bonus
Get Started Paddling
Paddling a kayak, stand-up paddleboard or canoe is fun, healthy and an amazing way to experience your favorite pond, river, lake or bay. Our experts have put together this helpful checklist of the essentials you need.
5 Classic Backyard Games
Game night is better outdoors. Check out our five favorite backyard games - plus a few tips to go behond the basics and take your technique to the next level.
Newsroom: Trust for Public Land Partnership, September 2017
L.L.Bean and The Trust for Public Land Announce Three Recipients of the L.L.Bean Community Award for 2019, Helping to Create Parks Where Theyre Needed Most
Hiking in a Socially Distanced World
Keep your campsite clean and your campers healthy with our safe camping tips.
8 Amazing National Parks in Cities
These eight national parks, sites and recreation areas are all in cities so you can immerse yourself in fascinating nature, history and culture in no time.
6 Ways to Get Ready to Spend Spring Outside
Spring hasnt quite sprung, but its coming! That means its time to start thinking about getting yourself, your gear and your plans in order so youll be ready to get outside the second the season starts. Not sure where to start? Come see how were planning on preparing.
Summer in the Park
Its time to shine at our annual celebration of all things summer! Come out to Freeport for our cant-miss concert series, outdoor yoga classes, family movie nights, and a whole lot more.
Joshua Walker: Going to the Mountaintop
In recognition of Black History Month, L.L.Bean Partner and travel blogger Joshua Walker shares how the meaning of the month has changed for him over the years, and honors the work of the civil rights warriors who devoted their lives to social justice and equality indoors and out.
Get Started Upland Hunting
Upland hunting is a challenging, active and rewarding way to spend time outside. L.L.Bean helps you get started.
Employee Story: Roads to Discovery
Mary, Sakshi and Amy are all Outdoor Discovery Programs instructors who share one common goal- to be strong female role models for anyone who wants to get outside.
The 4 Tenets of a Responsible Hunter
Your guide to the unwritten rules of the hunt. The four tenents of a responsible hunter.
Product Sustainability
When we create our high-quality products to last a long time, we're not just thinking of how much longer customers can enjoy them, but also the lower impact they will have on the environment.
5 Must-Haves for Your Camp Kitchen Setup
How to pack up, set up, cook up and clean up memorable camping meals.
Fly Fishing Tips: How to Tie the Elk Hair Caddis
Emily from our Hunting & Fishing Store in Freeport, Maine is here to show you how to tie the Elk Hair Caddis It’s an extremely effective pattern that’s also a great dry fly to learn for the beginning tier.