Rated 5 out of 5áby grawhawk love jacket...small problem....excellent service
Purchased this rain jacket 2 years ago and it has worked well until the inner lining started to flake off. Haven't used it that much but worked fine when I did. Called today and Sandy was very understanding and helpful. Quick reorder, good instructions on returning the defective jacket when the new one comes, and a $10 gift card on next order. These folks are tops. Rare to find this kind of service, return policy and top notch products in today's world. Thanks.
September 4, 2016
Rated 2 out of 5áby maine33 It is NOT waterproof
I really like this jacket in almost every way except that it is NOT waterproof as advertised. Within a few minutes of rain, the interior of the jacket is wet. During a recent camping trip, had my family verify the interior is wet and they agreed.
Have really tried giving this jacket an opportunity to prove itself, as I like it, but really want and need to stay dry.
Anyone having this problem? This is Men's Item ID 268317.
August 22, 2016
Rated 2 out of 5áby rustybike Way bigger than the size chart.
The chart says that the small jacket chest measurement is 34-36 inches. The real small jacket that arrived measured 46" for armpit to armpit! Obviously, I'm sending it back immediately and begrudgingly paying the return shipping. Seems like a nice jacket otherwise.
August 3, 2016
Rated 4 out of 5áby KSBirddog Changes
I have had this jacket for 5 years no problems it has pit zips. I just ordered one for my son this week and it is the same jacket as mine but does not have pit zips. A good affordable breathable rain jacket.
July 8, 2016
Rated 4 out of 5áby SDBB Best Jacket Ever, but...
This is my husband's favorite go-to jacket. Lightweight, super waterproof, easy to pack. After a couple years, however, the inner waterproof lining began to peel off. He assumed he had had it too long to send it back, so he ordered a similar, more expensive one from another place, only to realize that he liked the LLBean one better. Now, here's the good part. I called the customer service number, and in a couple ring, without any annoying phone tree, I was talking to Diane. Without hesitation, she said that they would replace the jacket. When she learned that we are leaving the country in six days, she waived the expedited shipping fee. It'll be here in two days! Wish customer service everywhere was this accommodating! (Customer service number: 1-800-341-4341
June 13, 2016
Rated 1 out of 5áby Eubrontes1 NOT waterproof at all
In a light rain the coat is wetter on the inside than it is on the outside. Beads of water from reverse breathing and then condensing on the inside. Breathability is a myth anyway, if a fabric passes water vapor out, it will also pass water vapor in, which is apparently happening with the questionable TEK2 technology. I tried really really hard to love this coat, but a half-dozen times in the rain and coming back wet on the inside is too much. It is brand new, and it is not flaking or leaking at the seams, etc. I even took pictures of the beads of moisture today. Definitely sending back asap. It is also way too short to be useful, your pants pockets will get all wet. I ordered the Stowaway Rainwear with Gore-Tex, Jacket and it is way better. I was going to keep the Trail Model, but now it is going back for sure.
May 13, 2016
Rated 2 out of 5áby Mark8986 Disappointing Purchase
This was a disappointing purchase. Although I do like the color and the overall look, it is not true to size. I own several L.L. Bean fleeces in the same size as the coat, and they do not fit underneath, defeating the whole idea of wearing the coat in chillier weather that requires a midweight layer. The placket under the zipper keeps getting caught in the zipper. It's also very humid under the coat: it's like wearing a ziplock bag.
I'm strongly considering returning it.
May 9, 2016
Rated 2 out of 5áby dh65 Flawed design
This jacket seems great when you first try it on and wear it. But, as others have noted, the waterproof layer begins to crack and fleck off much sooner than it should. I returned mine, got a replacement, and the replacement has had the same problem. Really a pity.
April 28, 2016
Rated 2 out of 5
áby nouseforaname Either defective or low quality
I'm a big LL Bean fan and have decades of great experience with other LL Bean stuff, so I'll just assume that this jacket was a fluke. Like other reviewers have mentioned, the interior lining has flaked off, reducing the jacket's waterproof function. Consequently, I'm going to return mine. That being said, when it was brand new and the lining hadn't fallen off yet, it was an excellent jacket: extremely light and perfectly waterproof.
April 23, 2016
Rated 4 out of 5áby GunMerchant Good jacket
This is a decent rain jacket. In my estimation the quality is good and this jacket is fine for light to moderate rain and as a regular light windbreaker. I would not expect it to perform as well under heavy storm conditions. I was initially a bit wary about the quality as the reviews from the 6 months prior to my purchase seemed to indicate a quality issue.
I would prefer at least 1 interior pocket and one additional exterior pocket and for this reason my rating is 4 instead of 5 stars.
April 9, 2016