Important Safety Recall
Thule Bike Carriers
November 23, 2022
Dear Valued L.L.Bean Customer,
Our records show you may have purchased or received a Thule bike carrier sold by L.L.Bean. The manufacturer, Thule, has advised L.L.Bean of a product safety recall affecting certain model carriers manufactured within a specific date range. There is a possibility that a weld on the arm assembly can crack and fail. If the safety strap or locking cable is not used, the bike arm assembly can become detached from the bike carrier, which could cause a vehicle crash or injure nearby pedestrians.
For your safety, please immediately stop using the bike carrier.
Please review the attached document from Thule. If you have a Thule Range, Thule Camber 2, or Thule Camber 4 bike carrier within the affected date range we ask that you please return the product directly to any L.L.Bean store, including L.L.Bean’s Bike, Boat, & Ski Store, 57 Main Street, Freeport, ME 04032. If you are not located near one of our stores, please contact us at 800-555-9717 or email us at prodsupport@llbean.com to make arrangements. Alternatively, you are welcome to contact Thule directly by visiting www.thule.com/rangecamber22recall or by calling 1-888-290-1266.
If you purchased this product as a gift, please pass on this information or contact us and we will send this letter to the gift recipient.
All of us at L.L.Bean are firmly committed to providing our customers with the best products and service. We regret any inconvenience this has caused; however, your safety is most important to us. Please call us at 800-555-9717 or email us at prodsupport@llbean.com if you have any questions regarding this safety notification.
Sincerely,
Raina Maxwell
Vice President
Customer Satisfaction
RECALL NOTICE
Thule Group Announces Recall of the following bike carriers:
Thule Camber 2 bike (#905800), Thule Camber 4 bike (#905600), and
Thule Range 4 bike (#905700)
Hazard: Due to a manufacturing defect, when the bike carrier is in use, a weld on the arm assembly can crack and fail. If the safety strap or locking cable is not used, the bike arm assembly can become detached from the bike carrier, which could cause a vehicle crash or injure nearby pedestrians.
Recalled Product: Thule Camber 2 bike (#905800), Thule Camber 4 bike (#905600), and Thule Range 4 bike (#905700) manufactured in the date codes listed below:
Thule Range (905700) – _Date code 05/02/22 through 07/26/22
Thule Camber 2 Bike (905800) – _Date code 04/14/22 through 06/23/22
Thule Camber 4 bike (905600) – _Date code 03/31/22 through 06/23/22
Remedy: Consumers should immediately stop using the bike carrier and determine if your product falls within the recall population. If so, contact Thule Group for a replacement bike mast assembly.
For more information:
www.thule.com/rangecamber22recall or 1-888-290-1266
Monday through Friday from 8:00 a.m. to 5:00 p.m. ET
This recall is being conducted in partnership with the National Highway Traffic Safety Administration.
NHTSA Recall ID: 22E-091
Post until 05/08/2023