Important Safety Recall
Sea to Summit Pots
Dear Valued L.L.Bean Customer,
Our records show you may have purchased or received a Sea to Summit Alpha or Sigma Pot sold by L.L.Bean under Item IDs 307753, 307754, and 307755. The manufacturer, Sea to Summit, has advised L.L.Bean of a product safety recall affecting pots with a specific type of black nylon latch. In certain situations, the latch may disengage when pouring, posing a potential hazard.
Please immediately stop using the pot.
Please review the enclosed letter from Sea to Summit and follow the instructions as described. Additional information can be found at the Sea to Summit website: https://seatosummitusa.com/pages/product-safety. If you have a pot with this specific type of black nylon latch (without a screw), Sea to Summit is asking that you contact them directly to be sent a free replacement latch.
If you purchased this product as a gift, please pass on this information or call us at 800-555-9717 and we will send this letter to the gift recipient.
As always, we stand behind our products. If you prefer to return this product under our return policy, please contact us for assistance.
All of us at L.L.Bean are firmly committed to providing our customers with the best products and service. We regret any inconvenience this has caused; however, your safety is most important to us. Please call us at 800-555-9717 or email us at prodsupport@llbean.com if you have any questions regarding this safety notification.
Sincerely,
Raina Maxwell
Vice President
Customer Satisfaction
