Important Safety Recall
Snow and Sand Castle Maker or Snow Castle/Snowball Maker Set
Dear Valued L.L.Bean Customer,
Our records show you purchased or received the Snow and Sand Castle Maker or the Snow Castle/Snowball Maker set sold by L.L.Bean after 9/1/07. The manufacturer, Paricon, Inc., in cooperation with the US Consumer Product Safety Commission, is voluntarily recalling the large block maker included in the set. The large block maker could crack at the handle during use, leaving sharp edges that can pose a laceration hazard. For your safety please immediately stop using the large block maker.
Click here for return instructions, call 800-555-9717 or e-mail us at LLBean@llbean.com so we may send you a replacement block kit. L.L.Bean will provide an improved replacement large block maker and a postage-paid label with the kit. The improved block maker has the letter "A" molded onto the inside to distinguish it from the recalled large block maker. The other items included in your set have passed safety testing and are not subject to this recall. Please return the recalled large block maker using the postage paid label and the kit's shipping container or any other convenient shipping container.
If you purchased this product as a gift, please pass this information on or call us at 800-555-9717, and we will send this letter to the gift recipient.
All of us at L.L.Bean are firmly committed to providing our customers with the best in products and service. We regret any inconvenience this has caused; however, your safety is most important to us. Please let us know if you have any questions regarding this safety notification.
Sincerely,
Terry Sutton
Vice President
Customer Satisfaction