Important Safety Recall
Painted Cottage Step Stool
Dear Valued L.L.Bean Customer,
Our records show you may have purchased or received a Painted Cottage Step Stool, sold by L.L.Bean under Product ID 281655/Stock#0MLM1. In cooperation with the US Consumer Product Safety Commission L.L.Bean is recalling the stools manufactured and sold from December 2012 to June 30, 2013.
L.L.Bean has learned that the stools may tip or slide when in use causing a fall hazard. Please stop using your stool immediately.
Click here for return instructions, call 800-555-9717, or email us at LLBean@llbean.com so we may send you return instructions and materials. Please disassemble the stool using a hex key the size that was provided with your purchase and discard all parts except one leg. Upon receipt, L.L.Bean will issue a refund or gift card as designated on the return form.
If you purchased this product as a gift, please pass this information on or call us at 800-555-9717, and we will send this letter to the gift recipient.
All of us at L.L.Bean are firmly committed to providing our customers with the best in products and service. We regret any inconvenience this has caused; however, your safety is most important to us. Please let us know if you have any questions regarding this safety notification.
Sincerely,
Raina Maxwell
Vice President
Customer Satisfaction
