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Important Safety Recall

Kids' Insulated Water Bottle

Dear Valued L.L.Bean Customer,

If you have purchased or received a Kids' Insulated Water Bottle sold by L.L.Bean under Item ID 297684, this product is subject to a product safety recall. Routine testing by the manufacturer resulted in a positive reading for the presence of lead on the outside bottom of the bottle where the outer vacuum layer is sealed. It was determined that some of the water bottles provided to L.L.Bean were erroneously sealed on the bottom with a solder bead containing lead instead of the lead-free solder bead originally specified. This could potentially expose the user of the bottle to the lead seal on the outside bottom of the water bottle. For your child's safety, immediately stop using the water bottle and return the bottle to L.L.Bean.

Please return your water bottle(s) to L.L.Bean following the recall instructions below. Indicate your preference for reimbursement on the enclosed form and include this information with your return.

If you purchased this product as a gift, please pass on this information or call us at 800-555-9717 and we will send this letter to the gift recipient.

All of us at L.L.Bean are firmly committed to providing our customers with the best products and service. We regret any inconvenience this has caused; however, your child's safety is most important to us. Please call us at 800-555-9717 if you have any questions regarding this safety notification.


Raina Maxwell
Vice President
Customer Satisfaction

Instructions for Return of Water Bottles

If you have the affected product, please call L.L.Bean, Inc., at 800-555-9717 for return packaging and mailing instructions. If you prefer, you may use any convenient packaging and ship the water bottle to the address below. Please be sure to indicate whether you would like a gift certificate, credit card credit or check.

L.L.Bean Returns Dept.
Attn: Kids' Insulated Water Bottle Recall
3 Campus Drive
Freeport, ME 04034