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LLBean

IMPORTANT SAFETY RECALL

Dear Valued L.L.Bean Customer,

Our records show you might have purchased or received the L.L.Bean Adventure Adjustable Showshoes or Snowshoe Package, sold by L.L.Bean under Item ID 303471 or 303472 between November 2016 and February 2017. L.L.Bean has learned that the polyethylene material may weaken and break during use, which could cause the user to fall. There have been no injuries reported, however please stop using these snowshoes immediately and return them to L.L.Bean. This recall is being conducted with the cooperation of the U.S. Consumer Product Safety Commission.

Snow Shoes

Please return your snowshoes in the enclosed mailer/s using the self-addressed prepaid label. Indicate your preference for reimbursement on the enclosed form and include this information with your return.

As always, our 100% Satisfaction Guarantee applies. If you are not satisfied with this product for any reason, please contact us for assistance with returning it to us for reimbursement.

If you purchased this product as a gift, please pass on this information or call us at 800-555-9717 and we will send this letter to the gift recipient.

All of us at L.L.Bean are firmly committed to providing our customers with the best products and service. We regret any inconvenience this has caused; however, your safety is most important to us. Please call us at 800-555-9717 if you have any questions regarding this safety notification.

Sincerely,

Raina Maxwell. Vice President. Customer Satisfaction.

Raina Maxwell
Vice President
Customer Satisfaction