IMPORTANT SAFETY RECALL
Gerber Bear Grylls Parang Knife
Dear Valued L.L.Bean Customer,
Our records show you may have purchased or received a GerberŪ Bear Grylls Parang Machete, sold by L.L.Bean under Product ID 271070. In cooperation with the US Consumer Product Safety Commission, the manufacturer, Gerber, is recalling the machetes manufactured and sold in 2011 and 2012. A weakness in the area where the handle meets the blade can cause the handle or the blade to break during use, posing a laceration hazard. For your safety, please stop using the recalled Parang machete immediately.
If you have a recalled Gerber Parang, please STOP using it immediately and contact Gerber to receive instructions on how to return the Parang for a free replacement. Gerber can be reached between 9 a.m. and 5 p.m. PT Monday through Friday at 1-877-314-9130 or you may visit their Web site at www.gerbergear.com
As always, our 100% satisfaction guarantee applies. If the options provided by the manufacturer are not acceptable or if you are not satisfied with this product for any reason, you may return it to us for your choice of a full refund or a gift card.
If you purchased this product as a gift, please pass this information on or call us at 800-555-9717, and we will send this letter to the gift recipient.
All of us at L.L.Bean are firmly committed to providing our customers with the best products and service. We regret any inconvenience this has caused; however, your safety is most important to us. Please let us know if you have any questions regarding this safety notification.