IMPORTANT SAFETY RECALL
Dear Valued L.L.Bean Customer,
Our records show you purchased or received a B.O.B Stroller with a yellow/ orange drawstring on the canopy that was manufactured before March 10, 2010, and sold by L.L.Bean (Item #ís 0FPP3, 0FPP4, 0FPP5, 0FPP6). In cooperation with the US Consumer Product Safety Commission, the manufacturer, B.O.B Trailers, is recalling certain single and double strollers because a drawstring on the canopy can become wrapped around a childís neck, posing a strangulation hazard.
If your stroller was manufactured before March 10, 2010, for your child's safety, please immediately remove the drawstring from the canopy. The drawstring can be removed by following instructions found in the Drawstring Removal PDF. You can also go to www.bobcanopy.com, or call 855-242-2245 toll free for assistance. B.O.B strollers manufactured after March 10, 2010, do not have the yellow/orange drawstring on the canopy and are not subject to this recall.
If you purchased either the Weather Shield or Sun Shield accessory separately, B.O.B Trailers will supply a free canopy retrofit, which you can order at www.bobcanopy.com. You can also find instruction for installing the retrofit in the Canopy Retrofit PDF.
As always, our 100% Satisfaction Guarantee applies. If the options provided by the manufacturer are not acceptable, or if you are not satisfied with this product for any reason, you may return the stroller to us for your choice of a full refund or a gift card.
If you purchased this product as a gift, please pass this information on or call us at 800-555-9717, and we will send this letter to the gift recipient.
All of us at L.L.Bean are firmly committed to providing our customers with the best in products and service. We regret any inconvenience this has caused; however, your child's safety is most important to us. Please let us know if you have any questions regarding this safety notification.