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Enter promo code THANKS10 at checkout Details
Save 10% on Your Entire Order. Offer Ends Tuesday. Enter promo code THANKS10 at checkout.
Save 10% on Your Entire Purchase. Offer Ends Wednesday, November 11. TO REDEEM AT OUR RETAIL STORES, print this coupon and receive 10% off. Sorry, offer not valid at L.L.Bean Outlets.

Terms and Conditions

Save 10% on select merchandise purchased from L.L.Bean at, by phone or at retail stores; not valid at L.L.Bean Outlets or through our Web site. To redeem offer, either click through your promotional email; enter promo code THANKS10 during online checkout; provide the code to a phone representative; or present email to a store cashier. Offer applies to merchandise only and excludes shipping charges; return labels; taxes; license/stamps; gift cards; repairs; duty; engraving; monogramming; alterations; gift boxes; select boats, optics, electronics, knives and tools; firearms; 100th anniversary products; Bean Boots by L.L.Bean and Maine Hunting Shoes; Outdoor Discovery Schools private lessons and custom adventures; and Direct to Business orders. Not valid on previous purchases or with employee discounts. Cannot be combined with other percent-off or dollar-off discounts. All refunds will match the discounted amount on the purchase receipt. L.L.Bean reserves the right to deactivate promo code(s) in the event of fraud or technical issues and to limit quantities of individual items eligible for purchase with this discount. Offer valid from Wednesday, November 25, 2015, at 12:01 a.m. ET, to Tuesday, December 1, 2015, at 11:59 p.m. ET.

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Guaranteed to Last

Our products are guaranteed to give 100% satisfaction in every way. Return anything purchased from us at any time if it proves otherwise. We do not want you to have anything from L.L.Bean that is not completely satisfactory.


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Guaranteed to Last

Customer Erin T.: At L.L.Bean, we're always satisfied – 100 percent guarantee. It's easy.

Customer Karyn R.: I will shop here versus other places just because I know that they stand behind what they're selling.

Customer Philip C.: It's actually a real reason why I buy, because if I have a problem, I can send it back.

Customer Paul F.: Well, with Bean's, it's like they want you to be happy, regardless.

Customer Jim P.: It gives you confidence that everything you wear, L.L.Bean stands behind, and I would be pretty close to naked if I didn't have L.L.Bean on today.

L.L.Bean employee Mike Gawtry: As a designer and developer, there's no gray area with the 100 percent satisfaction guarantee. It lets you say, with confidence, that this has to work, and if it doesn't, the customer gets to bring it back.

Employee Rachel Tanner: I always try to reassure them, just let them know, if you're not satisfied with it, return it to us, because we don't want you to have something that you're not happy with.

Customer Joyce A.: I think they trust me, just like I trust them. So they expect me to do the right thing just like they do the right thing.

Employee Shannan Blaich: I want to push on to the next person something that's a piece of quality that I would be willing to purchase myself. If I'm not going to buy it myself I'm not going to pass it on to a customer.

Employee Tom Begley: When we're done testing this piece, we can then say it's ready to meet our 100 percent guarantee.

Employee Dan Otis: We'll be ensuring that the customer will be happy with the product, which is what our guarantee is all about. We want people to be satisfied and happy with what they buy.

Employee Fiona L.: Not many things in life are guaranteed, but L.L.Bean is, so that's pretty unique!

Cameraman: What do you guys think of the L.L.Bean guarantee?

Kids: It's awesome!