Rated 5 out of 5 by SuzanneMom Great Product and even better service
I have been an LLBean customer for years and without fail received awesome customer service when I just yesterday purchased this product. It is perfect and exactly as expected. Product fits great on my Infiniti Qx60 (wanted to share that because I had to do a lot of research to make sure it would fit). Its big but driving you don't even know its there. Wonderful. I am also writing because the customer service I received from your Yonkers store was exceptional. I called mid day to reserve the item for pick up and the man in the department couldn't have been nicer or more helpful. He would have it down and ready for me. When I walked into the store I was helped immediately, told where to bring my car for installation of the product. And another store employee met me there immediately and not only put the box on the roof of my car but made sure I learned how to do it myself, it was centered and installed properly AND I had everything I needed. The whole process from entering the store to leaving with my product took no more than 20 minutes. Fabulous service as always LLbean. Thank you.
August 14, 2015