Returns & Exchanges from Canada

Canada Return and Exchange Form

1. Complete a Canada Return and Exchange Form

Use the form printed on the packing slip that came with your order. Can't find it? Print a Canada Return and Exchange Form. In order to expedite your return, please include your order number or receipt.

2. Ship Your Return or Exchange to L.L.Bean's Canada Returns

Please note that prepaid shipping labels are not available for returns to Canada.

A N Deringer – L.L.Bean Returns
PO Box 11644
Succursale Centre-Ville
Montreal, QC, CANADA H3C 6A6

Please note L.L.Bean is an approved CREDITS participant with the Canada Border Services Agency (CBSA). By ordering goods from L.L.Bean I hereby authorize UPS SCS, Inc., an approved customs broker in CREDITS, to act as my agent, and to transact business with the CBSA to obtain release of my merchandise, account for duties and taxes, return merchandise to L.L.Bean and electronically submit refund claims on my behalf. Under the CREDITS program, I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to UPS SCS Inc., and that I will obtain the refund directly from L.L.Bean. Further, I also authorize UPS SCS Inc. to forward any refund issued by the CBSA in my name, so that L.L.Bean can be reimbursed.

L.L.Bean is an approved CREDITS participant with the Canada Border Services Agency (CBSA). By ordering goods from L.L.Bean, I hereby authorize United Parcel Service Canada Ltd., an approved customs broker in CREDITS, to act as my agent, and to transact business with the CBSA to obtain release of my merchandise, account for duties and taxes, return merchandise to L.L.Bean and electronically submit refund claims on my behalf. Under the CREDITS program, I understand that the CBSA will send any refund of duties and taxes that were paid on the returned merchandise to United Parcel Service Canada Ltd., and that I will obtain the refund directly from L.L.Bean. Further, I also authorize United Parcel Service Canada Ltd. to forward any refund issued by the CBSA in my name, so that L.L.Bean can be reimbursed.

Need an exchange right away?

For the fastest service, simply place a new order, and we'll ship your new item right away. We'll need to charge you the purchase price, but once we receive your return, we'll credit you for the cost of the original item. Contact us to place an order or to get help.