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IMPORTANT SAFETY RECALL

LLBean

L.L.Bean Hand Lotion (272426)

Dear Valued L.L.Bean Customer,

Our records show you purchased or received L.L.Bean Hand Lotion, product code 272426, sold by L.L.Bean in one of the following scents; Lemon Verbena, Balsam Pine or Sea Spray, between March 9, 2012 and January 1, 2013. In cooperation with the Food and Drug Administration, the manufacturer, Sunflower Hill, is recalling the product because of mold detected in the lotion. Please dispose of this hand lotion immediately and contact L.L.Bean for a full refund.

If you purchased this product as a gift, please pass this information on or call us at 800-555-9717, and we will send this letter to the gift recipient.

All of us at L.L.Bean are firmly committed to providing our customers with the best products, and your safety is most important to us. We sincerely regret any inconvenience this safety recall has caused. Please contact us if you have any questions or concerns regarding this safety notification. Our product specialists can be reached every day from 8 a.m. to 10 p.m., including holidays.

Sincerely,

Raina Maxwell
Vice President, Customer Satisfaction