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Enter promo code THANKS10 at checkout Details
Save 10% on Your Entire Order. Offer Ends Tuesday. Enter promo code THANKS10 at checkout.
Save 10% on Your Entire Purchase. Offer Ends Wednesday, November 11. TO REDEEM AT OUR RETAIL STORES, print this coupon and receive 10% off. Sorry, offer not valid at L.L.Bean Outlets.

Terms and Conditions

Save 10% on select merchandise purchased from L.L.Bean at, by phone or at retail stores; not valid at L.L.Bean Outlets or through our Web site. To redeem offer, either click through your promotional email; enter promo code THANKS10 during online checkout; provide the code to a phone representative; or present email to a store cashier. Offer applies to merchandise only and excludes shipping charges; return labels; taxes; license/stamps; gift cards; repairs; duty; engraving; monogramming; alterations; gift boxes; select boats, optics, electronics, knives and tools; firearms; 100th anniversary products; Bean Boots by L.L.Bean and Maine Hunting Shoes; Outdoor Discovery Schools private lessons and custom adventures; and Direct to Business orders. Not valid on previous purchases or with employee discounts. Cannot be combined with other percent-off or dollar-off discounts. All refunds will match the discounted amount on the purchase receipt. L.L.Bean reserves the right to deactivate promo code(s) in the event of fraud or technical issues and to limit quantities of individual items eligible for purchase with this discount. Offer valid from Wednesday, November 25, 2015, at 12:01 a.m. ET, to Tuesday, December 1, 2015, at 11:59 p.m. ET.


Wool Open-Back Comfort Clogs

Dear Valued L.L.Bean Customer,

Our records show that you purchased or received the L.L.Bean Women's Wool Open-Back Comfort Clogs (DFM4, DFM5). L.L.Bean has learned that during manufacturing a step was missed, creating a safety concern. The manufacturer failed to use enough staples to properly secure the woolen upper to the bottom portion of the clog. L.L.Bean has learned from our customers that the wool upper may pull away from the outsole while the clogs are being worn. For your safety, please immediately stop wearing the clogs.

Although no serious incidents or injuries have been reported to date, our customers have experienced cuts, punctures and risk of falling. L.L.Bean is voluntarily working with the U.S. Consumer Product Safety Commission (CPSC) to recall the clogs.

Please return the clogs for your choice of a gift card, credit card credit or refund check. Click here for return instructions, call 800-555-9717, or email us at so we may send you return instructions and materials. If the clogs have any exposed tacks or staples, please contact our customer service department and request a shipping box for the safety of anyone handling this return.

If you purchased this product as a gift, please pass this information on to the individual, or call us at 800-555-9717, and we will send this letter to the gift recipient.

All of us at L.L.Bean are firmly committed to providing our customers with the best in products and service. We regret any inconvenience this has caused; however, your safety is most important to us. Please let us know if you have any questions regarding this safety notification.


Terry Sutton
Vice President, Customer Satisfaction