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Important Information on Product Recalls
Thule Hitch-Style Bike Racks

Dear Valued L.L.Bean Customer,

Our records show that you purchased or received one of the following Thule hitch-style bike racks: Hitching Post Pro (WD75, WD76, WD77, WD78, YL05, BBG9, BBH1, BBH2, BBH3, BBH4), Expressway (WD72, WD73, BBH5, BBH6) or Trailblazer (WD31, BBH7). This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Thule has determined that a pinch point exists between the bike arm bracket and the upright assembly of the hitch-style bicycle rack, which has the potential of causing severe personal injury, including laceration or amputations to the user's fingertips or hand when the bike arm bracket is moved to its down position. Because this could happen without warning, it is important that you stop using the bike rack immediately. At all times, keep your hands and fingers away from the area between the bike arm bracket and the upright assembly.Thule has provided further details of this recall in the Thule Safety Recall Notice.

Please contact us at 800-555-9717 or email us at LLBean@llbean.com to request a free repair kit. To satisfy the requirements of this recall, please install the enclosed bumper and warning label to the bike rack as soon as you receive the kit.

As always, our 100% satisfaction guarantee applies. If this option is not acceptable or you are not satisfied with this product for any reason, please return it for your choice of a full refund, a credit to your credit card or a gift card. Click here for return instructions, or contact us at the above toll-free number or email address so we may send you return instructions and materials.

If you purchased this product as a gift, please pass this information on or call us at 800-555-9717, and we will send this letter to the gift recipient.

All of us at L.L.Bean are firmly committed to providing our customers with the best in products and service. We regret any inconvenience this has caused; however, your safety is most important to us. Please let us know if you have any questions regarding this safety notification.

Sincerely,

Terry Sutton
Vice President, Customer Satisfaction
Free Shipping. No minimum order, no end date, just free.
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EVERYDAY FREE SHIPPING We proudly offer free shipping and handling in the US and Canada. Free Shipping will be applied automatically to all qualifying orders — no minimum purchase, coupons or promotion codes are required.

Most packages in the contiguous US will arrive in 2 to 5 business days.* Estimated delivery times for AK, HI, APO/FPO, US possessions and Canada will be provided during checkout. Not valid for Direct to Business orders or some international locations.

EXPRESS DELIVERY If you need your order sooner, we offer an expedited two-day* service for a fee. Available to most US addresses. Add $15 per address in the contiguous US and $17 per address in AK and HI.

OVERSIZED DELIVERY CHARGES A small percentage of our large items requires oversized delivery charges; those charges are listed on the product page and are also displayed in your Shopping Bag.

*Monogramming, special services and certain items shipped directly from our suppliers may require more time. We will notify you when you place your order.