Accessing Shopping Bag
Great customer service has been the cornerstone of our company for almost a century. Every year, customers write to us to share a special service experience, or just to say thanks.
We invite you to share your own story – or browse the stories below and see what other customers are saying.
Our products are guaranteed to give 100% satisfaction in every way. Return anything purchased from us at any time if it proves otherwise. We do not want you to have anything from L.L.Bean that is not completely satisfactory. Watch the video
EVERYDAY FREE SHIPPING We proudly offer free shipping and handling in the US and Canada. Free Shipping will be applied automatically to all qualifying orders — no minimum purchase, coupons or promotion codes are required.
Most packages in the contiguous US will arrive in 2 to 5 business days.* Estimated delivery times for AK, HI, APO/FPO, US possessions and Canada will be provided during checkout. Not valid for Direct to Business orders or some international locations.
EXPRESS DELIVERY If you need your order sooner, we offer an expedited two-day* service for a fee. Available to most US addresses. Add $15 per address in the contiguous US and $17 per address in AK and HI.
OVERSIZED DELIVERY CHARGES A small percentage of our large items requires oversized delivery charges; those charges are listed on the product page and are also displayed in your Shopping Bag.
*Monogramming, special services and certain items shipped directly from our suppliers may require more time. We will notify you when you place your order.
