Rated 5 out of 5 by GoingCoastalCG BIG Bapckpack
I bought this backpack 3 years ago for my daughter who was entering 2nd grade. I wanted a pack that she could use right away, but could also serve her needs as she grew. This will be her 4th year using the same pack. It's held up amazingly well! Not a single flaw on it after 3 years of hard use (for school, airplanes, sleepovers, etc.) and machine washing. It still looks brand new. I bought another one this week for my son who is about to start 2nd grade. He's a tad tall for his age and this pack is MASSIVE in size. This pack design has been enlarged some time in the past 3 years. If I had not already had it monogrammed, I would send it back and get a smaller size. Over all, this pack is excellent. But I wouldn't recommend this size for a kid under 5th or 6th grade. Really tailored more for middle school to high school.
August 18, 2015
Rated 5 out of 5 by Brofee LOVE IT!
I bought this bag for my son when he started school 5 years ago and it had held up very good. I have been able to wash it when it gets dirty, and it comes out looking like news. Boys are ruff on stuff and this bag has taken a beating. (He has dragged it from the bus more then once.) Defiantly will not need to buy a new one until he out grows this one.
August 11, 2015
Rated 5 out of 5 by Zwhigham Deluxe book pack
this book bag is awesome my nephew loves it but I would love it if llbean would make clear book bag
July 29, 2015
Rated 5 out of 5 by hdub73 Ordering was easy / spacious and organized bag
ORDERING/SHIPPING PROCESS - So easy! I love the FREE shipping to Canada. Duties/taxes were pleasantly low. Shipped from Freeport to Toronto in no time, even though I added on the monogramming which I expected to take longer.
QUALITY OF THE BAG - hard to tell as this is our first LL Bean backpack. It appears durable and well made (I won't know until my daughter actually uses it for school). But I love all the compartments. Keeps her homework safely away from her lunchbox and wet winter mittens/scarves/hats. I was very happy with the monogramming as well.
So far, our first LL Bean purchase has been so extremely favourable that I recommended it to my cousin for her daughter.
July 23, 2015
Rated 4 out of 5 by NewEnglandMomof2 More boy colors please!
This is a nice backpack. It's well-made, roomy and my sons like it. I'd love to see more boy colors offered, though. I have this problem often with LL Bean, where there will be several colors offered but the majority of them are geared towards girls. Boys want variety too! Other than the lack of color choices, I highly recommend this backpack.
June 26, 2015
Rated 5 out of 5 by victoriousbella Backpack
I Have ordered 5 backpacks from LLBean (for diff family members ages 6 to 36) all exceptional, superior quality. One that I ordered was the wrong design (My own fault) and after 2 months I was afraid it was too late to return, but after reviewing their policy realized there is NO TIME LIMIT on returns AWSOME!! Also, LLBean stands behind their quality and workmanship, so if a product fails to meet my HIGH expectations, or my daughters abusive wear and tear (which has yet to happen) they will replace, repair, or refund at their discretion. I will NEVER purchase another brand of backpack. My daughter started JK and went through 2 WAL-MART backpacks and 1 REEBOK pack in under 6 months before I investigated and found LLBEAN, They haven't disappointed me yet! Now I am a customer for life, and have referred all my friends and family! Thank you LLBEAN!
February 19, 2015
Rated 5 out of 5 by Momof2PA sturdy
Spacious with needed water bottle holder on side. Great quality, it will last.
January 29, 2015
Rated 5 out of 5 by SouthShoreMom Great Backpack, Superb Customer Service
This backpack was sold out in all colors and designs online and was not available in our local store either. I called L.L. Bean customer service to find out when the packs were expected to come back in stock. Rather than just provide me that information, the customer service rep went above and beyond to find a backpack located in a store halfway across the country! She connected me with a store that had 1 backpack left, in a "feminine" print (the chalkboard one), I completed the transaction over the phone with the store employee and my daughter had her backpack three days later! Thank you, L.L. Bean, you made a 4th grade girl (and her Mom) very happy!
September 18, 2014
Rated 5 out of 5 by kayak10 Awesome customer service
So happy that I decided to call and check on availability of a sold out backpack for my 9 year old. The customer service representative did an excellent job in helping me locate the backpack we were looking for. She took the time to call and check around for me. It was a 15 minute call with the time it took to locate the items I was searching for. She and her colleague at LL Bean East View found the backpack and a bonus matching lunch box !!
We are super excited and thank you for going above and beyond and not just saying, "sorry it's sold out". We have purchased backpacks from LL Bean in the past and they are superior.
August 22, 2014
Rated 4 out of 5 by Jmelynn Very sturdy, great fit, displeased with monogram
The backpack was awesome & my 8 year old daughter loved it, but we were just displeased with the monogramming from llbean. It was so small! Even my mother-in-law got her grandson one & had it monogrammed through llbean & it was also very small. If that was corrected & made larger, I think we really would be loving it, but now I think I will get them monogrammed through someone else. The bookbag though was great!!
August 11, 2014