Rated 3 out of 5 by Coco20 Too roomy for a softshell
This seems like a great price for a softshell of this qualtiy. I liked the material, color and qualtiy a lot, but a softshell should not be so roomy. The styling is right but the sizing is not. I am a S or XS is similar jackets from other manufacturers, but this XS is still too big even after I put on layers. It's going back. Disappointing.
April 9, 2013
Rated 5 out of 5 by IVolunteer Different but great
I did not read the reviews until AFTER I had placed my order for this jacket. Nuts! But when the jacket arrived I found that it matched my new Cresta 200 Polartec jacket in Wisteria perfectly. My Cresta jacket is a petite Small, the Bigelow jacket is a Regular Small and fits perfectly over the Cresta to make a wonderful combination for just a bit more warmth and windproof. I am really pleased with my choice.
March 14, 2013
Rated 5 out of 5 by 6009 Great Ski Jacket
Incredibly, I actually debated whether to keep this jacket. I live in S. FL. Amost no use for this jacket there. It is a bit heavy duty. But I ended up in Steamboat Springs CO where I am currently testing the jacket out as a skiing necessity and it is perfect. I am here 2 weeks so far, wearing it every day and I have 2 weeks to go. I am very thankful to have this jacket for skiing here. Great outer fabric for weatherproofing, wind, etc. Great pockets. Great armpit vents. Great velcro wrist adustments. The interior goggle pocket and attached fabric goggle wiper is perfect. My only complaint is that it could be warmer. In the low teens and single digits, I definitely need to wear a fleece liner jacket over my turtle neck top. To be expected I suppose. This past week was spring conditions, and my turtleneck without fleece was just perfect. This jacket is heavenly, just like Steamboat!!!
March 10, 2013
Rated 4 out of 5 by Abernacky Different item from description
Ok, so after reading the other reviews, contacting customer service, and getting my jacket in the mail: yes, the description is still incorrect as of 2/21/13.
This is a lightweight softshell. When I hold it up to the light it looks almost like a thick mesh. The material has the same feel as the other two women's softshell jackets. The material has a good amount of stretch to it.
I'm looking forward to being able to use this jacket once it gets warmer.
February 21, 2013
Rated 5 out of 5 by Woolbear Yes, the description is wrong
Yes, the description doesn't fit this item (and I'm not quite sure why Bean doesn't correct it since they're aware of the issue). Look at the description for the men's to get a better idea. It's a shell, no insulation, and a lovely one at that. I'm a 10-12 ordered the large, but found it to be too big and exchanged for the medium which is perfect. Still plenty of room to add a heavy fleece underneath, but not too sloppy looking if worn alone. Beautifully made and definintely more quiet than many shells. Haven't worn it in rain, but I'm guessing it would shed a light one or mist, but not more than that.
February 16, 2013
Rated 1 out of 5 by SebMom Description does not match what I received
I bought two of these for my daughter and me to wear to the Inauguration. We thought we were getting insulated and warm jackets. These were just a shell and not warm. Both jackets went back.
February 8, 2013
Rated 3 out of 5 by Ride4TheBrand 3-star jacket but ---FIVE STAR Customer Service!!
Oops, LLB, what happened here?
Item description and inset photos don't match the 2 jackets I received. Ex: No coat insulation or drawcord-closure collar.
I did note they were fairly well-made/good quality, so I rate them average. Although these are not jackets I would use/purchase, they may be perfect for other customers.
SOLUTION: Customer Service came to the rescue-- admitted the error and promptly refunded purchase price as well as the 2 coupons I had used toward this purchase.
Because of this EXCELLENT Customer Service, I remain a
February 8, 2013
Rated 1 out of 5 by ColoradoWriter Wrong description, wrong jacket
Thought I was ordering the insulated jacket. Customer service asked me to contact them after I placed my order. They explained that the web site was wrong and provided another description for this jacket. (Even he was confused!) Got the jacket. Tried it on. Bad fit (too big) and poor construction. Absolutely no lining or anything. Lots of static electricity when I put it on and took it off. Bottom line: I hated it. Returned immediately.
P.S. The description on the web site is STILL wrong, even though L.L. Bean has been aware of the problem since 1/13.)
January 30, 2013
Rated 1 out of 5 by fromupstateNY not as described
I ordered this jacket in two colors. I had purchased another several years ago and was pleased with it. However, rather than an insulated jacket I received a lightweight softshell jacket. NO INSULATION. It does not match some of the pictures, and certainly not the description that was available through today, January 22nd. This is either bait and switch or a bad mistake on LL Bean's part. This is also the second time this month that what I received did NOT MATCH the picture/description of what I ordered. Do not order this if you are looking for an insulated jacket.
January 22, 2013