Rated 2 out of 5 by GrandFir Didn't Measure Up
We are longtime LLBean shoppers. Customer service is always great, as was the case with this purchase. The full sized futon mattress arrived a week later than first stated, however we figured it came straight from the vendor so it was no problem. The problem was the size. This was a replacement mattress and we had carefully measured the original to be sure the new one would fit. It arrived and proved to be apprx. 5 inches shorter in length than stated in the item description, leaving a large gap showing on each side of the frame. Our cover was sloppy big for the mattress. We returned the matress for a refund..
November 5, 2014
Rated 2 out of 5 by WyoSuzie Uncomfortable
I am sending it back.......
September 10, 2014
Rated 1 out of 5 by WyoSuzie Uncomfortable
My futon mattress I had was more comfortable then the one I just bought from L.L. Bean. If I could send it back I would.....big hassle and to big of an item to send back. Previous purshases in the past have all been top quality
September 3, 2014
Rated 4 out of 5 by Scoutfamily Futon Mattress
We find our LL Bean futon mattress comfortable and are happy with our purchase.
The mattress did slip/slide down from the top of the frame which really bugged me because it the futon always looked sloppy. I was constantly scooting the mattress back up. But I figured out how to fix that (by searching online how to prevent a futon mattress from slipping and watching a youtube video.) and that is to buy an area rug gripper and weave it in-between the wooden slates. Worked for me!
August 26, 2014
Rated 2 out of 5 by Babsnp Mattress collapses
I love the LLB futon furniture! But the purchased mattress gets flattened so easily and then it is not comfortable to sit on nor to sleep on. We are disappointed.
The cover is good and wears fairly well, although we have the denim blue and after 2 years it is fading...
August 12, 2014
Rated 5 out of 5 by bassmagnet Futon mattress
We recently purchased a futon mattress for our summer cottage on Cape Cod. We use it as our living room sofa and over flow guest bed. The mattress is extremely comfortable for sitting and watching TV in the evening and perfect for our guests. We are extremely satisfied with the quality and comfort.
July 27, 2014
Rated 5 out of 5 by MadeInDetroit Futon Mattress
Like a fellow contributor, I was shopping for a replacement futon mattress for a 20 year old frame. This futon mattress is an excellent choice. Very pleased with quality and thickness. Fits just fine in existing futon cover. Received this via UPS very quickly and with **FREE SHIPPING**!
July 16, 2014
Rated 5 out of 5 by Sephi Great replacement futon mattress
Bought to replace 20 year old futon mattress that had flattened out at the edges over the years. Could not find a quality replacement locally. My solid wood futon frame still in excellent shape, as was the cloth cover. The new mattress fit in old cover (I was worried it would be too thick), and is very comfortable. The package included a new rubber mat to keep mattress from slipping. Sofa looks like new!
February 19, 2014
Rated 5 out of 5 by LittleSistah cozy comfort
Quite pleased with my futon mattress. Was glad to be able to have it delivered, don't know how it would have fit in my car. Did have to drag the box across the floor and let the mattress slide down the stairs to the family room. Awkward for one person to manage. Fits well on my futon and is cozy comfy to sit on, lie on and in general lounge on.
January 22, 2014
Rated 3 out of 5 by CorpusChristi Average Futon Mattress, great service
I ordered this mattress to replace one we purchased about 10 years ago from a local business. Our original one has springs and is very comfortable. I did not realize most other futon mattresses are not constructed this way and I just couldn't get used to the lack of cushion in the LLBean one compared to our original one. Had I been used to that type of mattress, this would have been a fine one. Our futon is an everyday couch for us and it does get used by over-night guests every now and then. We decided to keep our old one instead. It was very difficult to package the mattress up for return as it was very heavy and the box it came in was torn. LLBean was very helpful in providing assistance in how to package it and you just can't beat free returns with the LLBean credit card! I really appreciate their customer service.
October 23, 2013