Rated 1 out of 5áby Happyguy4 Loved the rockers but they keep breaking
Well, I am about to return my two rockers for a third (and last) time. We bought our first set years ago and they lasted a long time. Then we bought a new set about 4 years ago and we had them about a year and the screw that holds the back of the chair to the armrest snapped. I called LL Bean and returned them and got two new ones and after a year the screw snapped again. And here we are again. I am getting a refund. Each time I needed to change colors as the one I had previously was discontinued.
I also mentioned that they should work with their engineering department to find a tougher screw. We are not 'large' individuals and we aren't rocking like crazy. It is just an area that is under a lot of stress and the screws provided cannot handle it.
Just wanted to share my experiences.
September 15, 2016
Rated 5 out of 5áby WHNelson Great Rocking Chair
We love this rocking chair. I also found that the holes in the rocker did not align, but customer service suggested I only start the screws in each hole slightly forcing the second one to start it. Then alternately tighten each screw a little bit at a time. It will force the chair into the rocker holes. It really wasn't that hard. I assembled the whole chair by myself using the unfolded box as a pad on which to work. Following the directions was easy and once the seat and back were in, I tightened all the screws and then sat back and enjoyed the cool night air. My recommendation if you run into problems is call customer service, They were great.
June 16, 2016
Rated 4 out of 5áby JEH26 Love chair but need cushions
We bought this chair several years ago and love it...it is perfect for our porch and at that time I ordered cushions that fit perfectly for the chair(made to go with this item!)...I wanted to get another cushion set of a different color and was disappointed to learn that the cushions were no longer available...WHY???...Sometimes decisions are made without customers input...at least the cushions should be available to those who want them....
May 20, 2016
Rated 4 out of 5áby bisa Mom's dream
My mother dreamed of this chair so naturally all of the kids and grandkids chipped in for Mother's Day. My nephew helped my brother assemble it and was not happy with the quality. His words exactly " poor fit and finish". He expected better workmanship with the price that we paid and knew he could return it for another. He thought was that another might be the same and my mother did love it. My 6'4" husband was not comfortable in it though, it was too short in the seat for his long legs. Mom is happy about the lifetime all weather aspect though. It will wear better than her wooden rockers for sure.
May 8, 2016
Rated 5 out of 5áby RockinginNH Awesome
These rocking chairs are beautiful, sturdy and comfortable! They were easy to put together and they look great on my front porch.
I looked around a lot before deciding on these chairs and so glad with my choice. I got them for myself as a birthday present, look forward to sitting on them all summer
April 11, 2016
Rated 5 out of 5áby PennVMD Great retirement gift - All Weatther Porch Rocker
I own two of these myself. Great product. I give them as gifts for retirement. Just gave one to our Veterinary Neurologist who retired after 40 years. He was speechless.
March 30, 2016
Rated 4 out of 5áby Nonashops Power Tool Needed
We purchased two rockers in sand. We still have two (green) we purchased 10 years ago. Get ready to love these chairs because you will have them forever!
Assembly...be aware that the holes in the rockers might not line up with the holes in the chair. You will need a power drill to finish the job.
Beautiful and comfortable!
(Item deserves 4 1/2 stars but there is no way to do that.)
March 30, 2016
Rated 5 out of 5
áby WeluvNC Lasts forever
We purchased 2 white rockers in around 2004..maybe a few yrs before that..We love these rockers..It may have been the old version, but I"m in the market for one or two more for the front of our house and I will re-purchase. Easy to assemble, we've moved them a few times, easy to clean..We live on a lake, so they get alot of wind and not so much bad weather, but I can wash them with 409 or some disinfectant and they come clean. I bought chair pads at a major retailer--nothing fancy and they look great. Love them..Thanks for always having the quality item I expect from you.
December 31, 2015
Rated 5 out of 5áby FlyNipomo Perfect!
This is the first rocker we've purchased so, unlike others, we can't compare it to an earlier "more comfortable model." The rocker was very easy to assemble. It looks great and, we find it very comfortable. We do use a small lumbar pillow at the base but that's mostly for accent color. I was disappointed that it wasn't available in the sand color to match the other Bean furniture pieces on our patio. The CS rep suggested that we go with black and she was right - it looks spectacular! Couldn't be happier with our purchase.
September 23, 2015
Rated 1 out of 5áby Shoals Why did Bean change the rocker?
We have had 2 All weather rockers for quite some years and the old style is very comfortable. One of the rockers failed, it started to break where the back meets the arm rest. Bean, as we all know, stands behind their products and replaced it for us free of charge. We were all excited when the new rocker came in the mail. We assembled it and then sat in it. The rockers construction had been changed. The back is very upright and not comfortable at all. The seat was changed too and does not have the same curve to it and is not as comfortable. The arm rests are smaller too.
We would have returned it but did not know where we could have gotten another rocker that would meet the standards of our other old Bean rocker. My husband made modifications to the back to make it more comfortable so we are keeping it but it is not the same! Bring back the old manufacturer to keep customers happy.
July 29, 2015