Rated 3 out of 5 by Jeepsport Shoulder strap and cell phone pocket needs upgrade
This is my fourth healthy back bag. I love everything else about them but it is time for these two problems to be addressed by the manufacturer. The material used under the shoulder strap tears and disintegrates and the phone pocket does not reliably stick and safely hold a cell phone in place. I suggest a leather tear proof material under the strap and a large button/loop for cell phone pocket. I am going to try the llbean athletic back bag until it is improved upon.
January 19, 2015
Rated 3 out of 5 by Maril88 Disappointed
I bought this bag to replace one I had that wore out. My previous bag was not purchased from LL Bean and I used it constantly for 6 years with good results. When it was time to replace it, I assumed all "Back Bags" were created equal and chose one made by LL Bean. I was wrong. The construction of the strap is very stiff. The strap is wide and unlike my previous bag it is not attached to the bag using a "spinner ring" that allows the strap to move and conform to your body. Because the strap is wide, stiff and has no "give" at the attachment it is forever falling off of my shoulder. I have now used it for a year hoping the strap would adjust but no luck. Also, within the first month the velcro closures on the side pocket flap had pulled away and were useless. I figured I could live with this defect so I did not return it. But my frustration with the strap has reached a point of no return. The bag is headed for the garbage.
January 15, 2015
Rated 4 out of 5
by 6laurac Excellent design-one flaw with bag
I love the bag's lightweight material, the size is great and has plenty of inside pockets and I am happy with the pocket on the front for my cell phone. My only problem with the bag (which the great people at LL Bean are correcting by sending another bag) is my bag developed, after a little more than two weeks of use, a rip on the shoulder strap. I do not overload the bag so it was a surprise to see it today. I am looking forward to using this bag for a long time so I hope the replacement stays in great shape for a long time.
January 13, 2015
Rated 4 out of 5 by deedeedc strap problem
I love this bag -- have had several over the years. But I have a problem with the underside of the shoulder strap: it's disintegrated - makes the whole thing look shoddy. I see other comments with the same problem. What's to be done?
November 30, 2014
Rated 1 out of 5 by ossing strap where it attaches to the bottom of the bag..
I loved my old larger one that I bought in about 2006, but the smaller replacement one had the strap fray and pull out within about 2 weeks. I returned it for the same bag and this one has had the same problem within days of the time I first used it. I will return this one also and keep returning them until someone at LLBean realizes that the strap is not adequately attached. It will be interesting to see how many I have to return before the problem is addressed by the manufacturer.
November 9, 2014
Rated 5 out of 5 by kitelady55 comfortable, easy to find things, great fit
I have this bag since 2007 and use it every day.I've tried going to use other bags but I always go back to LLB bag
October 17, 2014
Rated 3 out of 5 by GrammieVee Faulty Strap Material
This was my fourth Healthy Back Bag. The first three were wonderful, except that they just needed to be replaced from over-use. The fourth one simply is not of the same quality. I did not care for the excessive use of Velcro, but I was willing to live with it. However, the non-slip material on the underside of the strap is literally falling apart. It is torn and shredded and the pieces show up on my clothing. I love this bag, but I would think twice before ever ordering another.
August 17, 2014
Rated 3 out of 5 by IhasBean Disappointed
I recently replaced my old (over 10 yrs) bag which I loved. I have to say that I'm not totally happy with the new product. The new fabric looks cheap and makes the bag look like a knapsack. It's stiff and awkward, where the other was soft, tightly woven, and gave the bag a much more distinctive look. The interior compartments are still great and I like the addition of a flap on the exterior pocket below the strap. I also note the addition of more velcro on this bag, which was the first thing to go on my old one. so I'm not sure how this is going to wear. Overall I have to say I'm disappointed, I did recommend my old bag to many people over the years, but not sure that I will this one.
August 8, 2014
Rated 1 out of 5 by starskeyhutch very disappointing
My last 2 healthy back bags had a leather flap, leather on the strap and leather pulls. It was stylish. It looked like a $99 bag. All the leather has been eliminated on the new version. It certainly doesn't look like a $99 bag. Even if it cost less I would not buy it as it has no eye appeal at all. Whereas I would buy the leather accented version in a flash if it were still being offered.
August 1, 2014
Rated 2 out of 5 by Labloverfommaine Love the bag, bad strap
I had one of these bags for years and I love the design and separate compartments. I replaced it a year ago because it was looking worn and I wanted a different color. However, I had to return it because the material on the inside of the strap was peeling and flaking off on my clothes. I hope llbean fixes this problem because I would really like to purchase another one.
July 13, 2014