Can monogrammed items be returned or exchanged?
Absolutely! Every item we sell is backed by our legendary 100% satisfaction guarantee. Returns and exchanges are no problem – even if your item has been monogrammed.
How many characters can fit?
It depends on the item, as well as the style you choose. Some items have space to fit up to 10 characters, while others are limited to three. The maximum number of characters will be listed when you configure your monogram.
How can I tell if an item can be monogrammed?
If the item is monogrammable, you will see a checkbox marked "Add a Monogram" on its product page, above the "Add to Bag" button.
In what order will my initials appear in my monogram?
When you order monogramming, we'll ask for the initials in the order you would normally write them (first, middle, last). On some traditional monogram styles, the last initial is automatically placed in the middle. You will have a chance to preview your monogram prior to placing your order — so you'll see exactly what it will look like in each style.
Do you do monogramming at L.L.Bean stores?
Most of our retail stores have monogramming services available. We're sorry, monogramming is not available at our store in West Lebanon, NH, or at L.L.Bean Outlets.
Can I get a custom monogram, like special capitalization or a two-line monogram?
Special requests like this are not available online, but may be available by phone. Options will vary by item and style; please feel free to call us at 800-441-5713 for more information.