For items that ship by freight, you'll see an estimate of the delivery time on the product page, as well as a pop-up window with complete information about freight delivery.
When the item is ready for delivery, the freight company will call you to schedule a delivery time. Please be sure to provide a daytime phone number when you enter the shipping address, so the freight company can contact you when the order has arrived. You should obtain the freight company's phone number in case you need to change the delivery time. For most freight items, delivery is "to the curb." The driver is not responsible for carrying the package into your home. Please arrange for help to move it if needed, and please be sure someone is available to sign for the delivery at the scheduled time.
We ask that you always inspect your package for damage before signing for the delivery. If the package is damaged but the merchandise looks unaffected, note the damage on all delivery receipts before signing. If the package is damaged to an extent the merchandise may be damaged, please refuse delivery and call our Customer Service department at 800-341-4341.