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My Account
Creating an Account
Creating an account gives you access to time-saving features like Express Checkout, which stores account information to simplify the order process. When you log in, you will have access to your saved shipping and billing addresses, secure payment information, and your Order History. L.L.Bean Visa cardholders can log in to look up available and redeemed coupons. You do not need an account to place an order, but it makes shopping at llbean.com even easier and faster. Create an Account.
User Name
We ask that you use your email address as your User Name, so it will be easy to remember. If you do forget your User Name, please call us at one of the numbers below. After asking you for information to verify your identity, a Service Representative will be happy to provide you with your User Name.
From US and Canada: 800-441-5713 From all other countries: (International Access Code) + 1-207-552-3028 Password
Please choose a password that is at least six characters long. You can reset your password online at anytime. We'll verify your identity first, then you'll be able to choose a new password. For security purposes, any saved credit card information is deleted when you reset your password.
Addresses and Personal Information
If you have created an account with llbean.com, you can visit My Account to enter or update your billing address and personal shipping address, and to add or update addresses in your Address Book. Use your Address Book to store shipping addresses under nicknames of your choice. Then, when you're ready to order, you can quickly choose from your list of nicknames to access saved addresses. Create an Account.
Nicknames
A nickname is a short name used to identify your Address Book entries. You can store shipping addresses under nicknames of your choice in your Address Book. Then, when you're ready to order, you can quickly choose from your list of nicknames to access saved addresses. For example, if you're entering your shipping address at work, you might want to use the nickname, "MeAtWork."
Email Preferences
From the My Account page, click "Email Preferences" to manage the amount and type of promotional email you'd like to receive from L.L.Bean.In this section of the page, you can subscribe to email updates, update the email address on your current email subscription, or change how often you receive L.L.Bean promotional email. Catalog Mailing Preferences
In this section of the My Account page, you can select which types of catalogs you are interested in receiving. Check the box next to the categories you'd like; uncheck the box next to the ones you'd prefer not to receive. Use the form to indicate your preferences only. To request a specific catalog, please visit Free Catalogs.
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EVERYDAY FREE SHIPPING We proudly offer free shipping and handling in the US and Canada. Free Shipping will be applied automatically to all qualifying orders — no minimum purchase, coupons or promotion codes are required.
Most packages in the contiguous US will arrive in 2 to 5 business days.* Estimated delivery times for AK, HI, APO/FPO, US possessions and Canada will be provided during checkout. Not valid for Direct to Business orders or some international locations.
EXPRESS DELIVERY If you need your order sooner, we offer an expedited two-day* service for a fee. Available to most US addresses. Add $15 per address in the contiguous US and $17 per address in AK and HI.
OVERSIZED DELIVERY CHARGES A small percentage of our large items requires oversized delivery charges; those charges are listed on the product page and are also displayed in your Shopping Bag.
*Monogramming, special services and certain items shipped directly from our suppliers may require more time. We will notify you when you place your order.